Reviews

10/10

I originally used Petty Pest Control over 7 years ago in my old house. I moved to a big house in the country and have called them a few times over the past 7 years when we had mice in the house, a problem with some wasp nests, and birds and bats had made a home in the cupola over our front door. Jim always responds quickly and gets the job done efficiently. I don't even look at other services to compare now. Just call Jim!

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10/10

I am preparing to move, and had some work done on my house. Afterward, I heard noises in my attic, and returned from a vacation to find that my cats had killed a mouse in the basement. I thought that was it until the DAY I LISTED MY HOUSE! All of a sudden, my cats were chasing a mouse through my house!! I have never lived in a house that had mice in my life; even my cottage doesn't have mice. And, my cats just wanted to play with the mouse... not kill it. So, I was stuck, AND on a deadline. I called Jim on Sunday morning, feeling a little desperate for help. Even though we both live in Ancaster, he was already on a job in Toronto... on a Sunday! He agreed to stop by my house later that day, and stayed an hour setting traps, bait, checking for where they might have come in, and plugging holes. How's that for same day service?! All done, the same day I called. And, before the house goes on the market. Luckily, it looks like the mouse just got in while the work was being done and now is trapped inside. So, between, the baits, cats, and traps, we should be good to go in a couple of days. Whew! Thanks, Jim!!

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10/10

I woke up in the middle of a storm to find a leak dripping onto my bed. I immediately went to the Homestars website to find roofers in my area to call the next morning. I was on the phone before 8 AM. City1 was my first choice, given the quality of the ratings and reviews, but since they're not in my area, I figured I'd better call some local companies, too. My call was answered right away, and the guys fixed my roof that afternoon. They had a job in downtown Toronto in the morning, one in Mississauga after that, then they came to Ancaster at the end of the day. They went on my roof, took pictures to show me exactly what was happening, and repaired the job that day, with no mess. Of the others I called, one in Burlington doesn't come to Ancaster, 1 didn't call back, and 2 called late in the afternoon, one indicating that I had called about a quote for a roof, and maybe we could schedule that. Boy, did I make the right call and pick the right guys!

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Company Response

.....lol
Wow, even I wasn't expecting that Kind of review, way to put it to them Amber!
That's why most days I love this job. When you hear the experience from outside the box....you feel good.
Also it feels like we are helping people.... Thanks amber for reminding us what's it's all for