John S. in Oakville

We needed to replace 14 original 30+ year old windows in our home. After getting referrals from family and friends we undertook meeting a few companies. When we met Chris from Optima for our consultation we noticed a distinct difference from the others. It was a relaxed meeting with no pressure tactics. Chris was helpful in explaining the differences in performance and styles of various options for thermal and solar properties, window types and colours. Our windows are black exterior and white interior. In fact our deciding factor was the consultation meeting because the prices were competitive. The installation was done nearly one month ahead of the original schedule which we are thankful for, because the pandemic has delayed so much residential work. The installation crew of four workers were very pleasant. They were well prepared and fully equipped. You could tell they were very experienced based on how efficiently they were working together. Not only did they use Covid protocols for our protection, they truly respected our home and property and contents. They protected every surface they had to walk on with floor protection. They covered furniture near their work areas. The crew was hard working and completed the 14 windows in one full day. After completion, everything was thoroughly vacuumed and wiped clean. Even the outdoor areas such as deck, patio and lawn were returned to the condition before they arrived. We have no reservations about recommending Optima to anyone needing new windows. They are very service oriented and want to do a good job and leave you satisfied when completed.

Pro Concrete customer service and work quality was excellent. They provided consultation and design. The staff worked long and hard, kept their schedule, and left everything clean without impacting neighbours.