Reviews

10/10

For 2 years I have experienced problems with water collecting under the concrete slab in my basement during spring . Replacement of downspouts and moving snow away from the house did not help. So I have decided to install a sump pump. I've contacted 2 companies for installation and chose Doctor Rooter. Oleg was very knowledgeable and professional about the basement water issues.His quote was very reasonable. And it was a pleasure to communicate with him. Installer Sergei made a great job. He managed to install sump pump with a minimal damage for my finished basement in a very tiny space..Sergei checked everything and tuned up the sump pump a way I asked him to do. Next day Oleg came and helped me to fill up the forms for a City rebate. I would strongly recommend Doctor Rooter for water issues work and waterproofing.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Olga! We so glad to hear back from you that quick. This is the best thing to know that our staff is efficient and attentive to customer's proposition. Thank you for letting us to do this sump pump project for you! Doctor Rooter team.

10/10

My new furnace (Lennox EL296UH070XV36B) was installed on July 16 2014 by Husky. Before putting this order I have called 3 companies to get quotes. Dmitri of Husky produced the best impression among others. He helped me to make a right choice, explained all details and gave solid promise that everything would be done exactly like I wanted to. I have finished basement and there was very little space to install 2 pipes for high efficiency furnace. Moreover I had separate thermostat for AC in Basement (it was very uncomfortable) and wanted them to make new wire to the main floor so that the same thermostat could be used for both AC and furnace. Dmitri assured me that his installer could do it. Installer Tal was amazing. With just one small hole in the wall he managed to install new wires for AC and joint them with the furnace thermostat. In a very tiny space he managed to install two pipes with making only a couple of small holes in the basement ceiling. Certainly, it was not easy job and took a lot of time. But he did it. In addition, Husky gave me a good discount for duct cleaning and made this job too. Thank you.

Approximate cost of services:
$4,000.00
0 of 1 people found this review helpful.
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10/10

After heavy rain last Wednesday I noticed water dripping from the ceiling in my living room. It was around 7p.m. so nobody answered my calls. Atlas Roofing did. They came as they promised and checked all my roof. What a surprise for me but there where no problems with my roof. It was leaking because the downspout was not extended across the addition roof to the gutter below. Atlas roofing came to my place found the problem and did not charge me at all for their time spent. Thank you guys . It was very nice to meet you.

Approximate cost of services:
$0.00
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Company Response

Thanks a lot Olga for your kind review. customer satisfaction is our pleasure.

10/10

It is just a real pleasure to deal with Alex. I've contacted 6 or 7 other companies from Homestars, but nobody was like Alex. He explained me everything I asked for. No pressure at all, just a real readiness to meet my requirements. You feel like you are the only customer Alex has. And very good quotes. We visited his factory and made our design. The cost (1800 for the door with sidelight) was amazing, my neighbor paid more for smth. like that 5 years ago!!! Installers Leh and his son were very nice, professional and efficient. The door looks great. Alex even painted wood frame, what he was not suppose to do. I really like it and would not hesitate to recommend Galaxy Windows to anyone. Thank you Alex.

Approximate cost of services:
$1,800.00
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Company Response

Hi Olga,
Thanks for choosing Galaxy Windows. If you have any further questions, you know where to reach us.
- Dmitri & Alex.