Reviews

10/10

I tried Captain Electric on a friend's referral and I am so happy I did. Diane on the phone is very professional and called me about 15 minutes before Dave arrived (within the window promised). Dave is a master electrician and worked quietly and efficiently and explained everything in detail. He diagnosed and fixed the problems with my front porch light / timer, external outlet, and basement ceiling light. He installed 2 'astronomical' timers for my porch lights and a couple of GFIs. He identified a problem with a section of wiring in the basement and provided an estimate to fix it. I had some unpleasant experiences with some electricians over the years, so when I come across a professional like Dave - I am very appreciative. I recommend this company and will definitely use them again.

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Thank you SJ, we appreciate your review. We believe that scheduling appointments within a specific time-frame and giving a 15-20 minute call ahead before we arrive is a good business practice. You also mentioned that our electrician explained everything in detail ...it is important to us that our clients understand "what needs to be done and why," and any options that there might be......The "astronomic timers are a really great product, once set-up is complete, there are no adjustments needed to be made as days get longer or shorter, it's all accounted for and adjusted automatically. We were happy to have been able to help you and we look forward to seeing you again, when you need our services. Thank you for choosing Captain Electric.

10/10

Vlad came out to evaluate a bathroom leak that was evident through water damage on the kitchen ceiling below. He quickly identified one section of galvanized steel piping behind the bathroom faucets as the source of the leak. He said the rest was already upgraded and didn't need to be touched. I accepted the reasonable quote with relief. A different plumbing company told me he would have to rip out 2-3 walls of the bathroom and to replace the plumbing and said it would take him 2 days for the work! He recommended a bathroom renovation. I then sought out contractors to do the work - none of the 6 different companies enlightened me as to the fact that most of the bathroom plumbing was updated and 2-3 walls would NOT have to be pulled down. They all recommended bathroom renovations estimated from $13,000 to $21,000! I was obviously glad to find an honest plumber like Vlad. Vlad sent out one of the other 3 Mister Plumber plumbers to do the replacement (they provided a good faucet that saved me time ) and the job was completed in under an hour. Unfortunately a leak was generated almost immediately from the faucet (the replaced piping was fine). It took me 30 days before I called Vlad back to report the problem. Vlad came to the house the same day and identified the problem as a faulty cartridge. He replaced it without any additional charge. It is now over a month since the last visit and I am satisfied with the work. I will use them again and have referred them to others already.

Approximate cost of services:
$500.00
Was this review helpful?
10/10

Peter and associates started and finished the job in the time frame promised. He and team were professional - polite, neatly dressed, and quiet on the job. The price was competitive. The quality of work was excellent. Peter always arrived on time each day, and worked on the job continuously until completed. He made sure that the house was neat and tidy before they left each day. His recommendations for wall and trim colours were just right for the house. Peter has a good eye for detail and takes pride in his work. He strongly recommended a plaster repair in the kitchen. I wasn't sure that it was needed - until it was completed and I saw that it did indeed make a big difference in the final look. This is the first time we hired a painter. We are glad we hired Peter!

Approximate cost of services:
$3,000.00
Was this review helpful?