Reviews

0/10

The eaves trough pipe lands on someone else's property: STANDARD PRACTICE, (this is the case of 90% houses in my block of Redstone) paid for upgraded kitchen sink to get one side bigger for reason of insanity but have the garburator installed on the smaller side: STANDARD PRACTICE, if you inquire why the door without any over head cover open outwards as it will not open in case of getting snowed in as we live in Calgary: STANDARD PRACTICE. The sales team is great, the service team could do better as someone just bought a HOUSE worth half a million and get the answer STANDARD PRACTICE is not acceptable. If I want to find someone to fix these issues I can google a service technician I don't want to call someone who already made the standard practice mistake.

Approximate cost of services:
$0.00
6 of 6 people found this review helpful.
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Company Response

Thank you Satya for your feedback. We take all feedback very seriously and apologize for any inconvenience these items may cause you. When purchasing a Trico Home we give all our customers the opportunity to make changes to the blueprints, selections and standard locations. Throughout the industry. it's not uncommon to install the garburator in the smaller sink. The door swing in the nook typically swings out so that it doesn't hit your nook furniture; giving you more space in this area when opening the door. Downspouts can easily be turned or an soft extension added to direct water away from your neighbors property. We would be happy to send a service technician to look at this and turn in a different direction. I want to assure you that Trico Homes will look into any concerns you have. Please do not hesitate to contact the warranty department at 403-287-9300.

10/10

The rep was very knowledgeable and explained all the benefits of the water filter system and all the different ones available. I can feel the difference in the quality of the water. It will help me reduce my water bill by managing the pressure entering my home, the best part is free life time service.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

We're happy (but not surprised) to hear that you and your family are already noticing the difference in your water quality and condition after the installation of a Carbon Water Filter. As you mentioned this will certainly help manage your water pressure, reducing your water bill. Thank you again for choosing Canadian Choice Home Services!

10/10

My 1st home buying experience was wonderful with Trico Homes, the customer service is excellent!! It was a super friendly experience and all thanks to Justin R @ Trico Redstone for handling all of my queries promptly. Sarah at the design center and all other appointments were very friendly and all of my concerns were promptly answered. Trico will be my choice to purchase any future homes. Thanks a lot!

Approximate cost of services:
$430,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Satya! We so happy to hear you had a wonderful experience with Trico Homes and that the customer service is excellent! Our team strives to provide this level of service every day and in every community! Please do not hesitate to contact the warranty department at any time.
Nicole Walker
Customer Relations Manager