We have had the worst experience and it has given us total anxiety for a few years now. If you plan on purchasing a home in the higher range - do not go with this builder. We have dealt with the worst kind of people that will smile in your face knowing you are getting screwed, all while they are making money for what feels just like a money hungry corporation. We upgraded our home a lot, which is our fault, because now we are dealing with poor workmanship and after our 1 year warranty, it all falls on us. Even during the 1 year warranty, it was a total fight for every little thing. When they are in the wrong, they won't admit it and still blame you. A lot people that are happy with their homes either have no idea what to look for regarding the workmanship or they just haven't discovered yet all the issues they are going to have. These homes will last 10 years tops before needing major repairs, if you are lucky. We have had ever kind of issue you can imagine. The houses are put up fast, they have a system and that works for them due to this dumb warranty and they walk away winning. The warranty only works for the builders, not the home owners, no matter how much they say it's fair - It's not. We have lived in this home under 3 years and are already having to look for land to build a forever home (which this was supposed to be) and do it right and get out of this house that's literally falling apart. Save yourself the headaches and disappointment.
- Company Response
Trico Homes takes all feedback very seriously. I can assure you that Trico is a very reputable building and we strive very hard to provide our customers with a home that has high quality and standards. The warranty is set by the Government of Alberta and all builders must adhere to those warranty guidelines. At no time do we want to blame our customers for anything that falls under the warranty. I would be happy to speak with you regarding your concerns, please contact me at 403-287-9300. Nicole Walker, Customer Relations Manager