Reviews

10/10

We had the pleasure of hiring THIG again – the last time for home repairs – this time with their Perfect Painters division for outside painting. I felt badly for the staff at home office, given poor weather with rain they had to reschedule numerous times. The first set of painters did a great job but missed filling in a crack the first time around on the front step. THIG went above and beyond to make sure that the crack was filled and repainted. Our front and back porch look perfect. They are exceptional – head office, the project managers, the handymen and the painters. You don’t need to go anywhere else.

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Company Response

Hi Sandra,

Thank you so much for the kind words.
From everyone here at THIG It's been a pleasure working with you.
We look forward to working with you on your next project.

Kind regards,

Melanie
The Home Improvement Group

10/10

We had the pleasure of hiring the Home Improvement Group again – the last time for home repairs – this time for outside painting. I felt badly for the staff at home office, given poor weather with rain they had to reschedule numerous times. The first set of painters did a great job but missed filling in a crack the first time around on the front step. The Home Improvement Group went above and beyond to make sure that the crack was filled and repainted. Our front and back porch look perfect. They are exceptional – head office, the project managers, the handymen and the painters. You don’t need to go anywhere else.

Was this review helpful?
Company Response

Hi Sandra,

Thank you so much for the kind words.
From everyone here at THIG It's been a pleasure working with you.
We look forward to working with you on your next project.

Kind regards,

Melanie
The Home Improvement Group

10/10

We are very very pleased with the work that Charlie and Benny provided us. The kitchen looks much better with the new grout and silicone and we can now access things in the cupboard under the sink. We no longer need to use masking tape to seal the cracks in the upstairs bathroom! The new and old door look great. Charlie tried and is still searching for a replacement window crank! And Benny has suggested a workaround for the master bedroom bed frame. Charlie was very thorough in explaining what needed to be done, giving great suggestions for future work. Melanie was also very patient in explaining the invoice! We made sure to request a sign for outside, we'll recommend Charlie and The Home Improvement Group to neighbours, and we look forward to exploring getting the exterior work done at a later date.

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Company Response

Dear SB & KM,
Thank you for taking the time to send this review. We are glad you're pleased with the outcome and we pride ourselves on our all-around great customer experience. Charlie and Benny have many great ideas and are willing to go that extra mile whenever needed. We'd love to work with you again soon on your next project!

Allison
Customer Service Team | The Home Improvement Group

10/10

We are very very pleased with the work that Charlie and Benny provided us. The kitchen looks much better with the new grout and silicone and we can now access things in the cupboard under the sink. We no longer need to use masking tape to seal the cracks in the upstairs bathroom! The new and old door look great. Charlie tried and is still searching for a replacement window crank! And Benny has suggested a workaround for the master bedroom bed frame. Charlie was very thorough in explaining what needed to be done, giving great suggestions for future work. Melanie was also very patient in explaining the invoice! We made sure to request a sign for outside, we'll recommend Charlie and The Home Improvement Group to neighbours, and we look forward to exploring getting the exterior work done at a later date.

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Company Response

Thanks for you awesome review we appreciate your business and hope to hear from you in the future.