My washer wasn't draining properly, and on the positive side, the work was done in just half an hour. The unfortunate part was the outrageous price. I was quoted a reasonable amount for the diagnosis, and once on the premises, given a quote that seemed high. I asked how many hours labour it covered, thinking it was a major effort, and was simply told it was a flat rate. Had I known I would be ripped off for such a simple repair I would have refused. Never again.

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Company Response

Thank you very much for your review. We charge standard price for this type of jobs.
Sometimes work going easy and fast depending on technical skills looks like this time that what happened.
I hope to hear from you in the future for anything else or any questions.
Thank you.


Basically a repeat of all the other reviews here, and we are still kicking ourselves for not having done a simple check online for these guys. We were desperate to have our washing machine repaired - it wasn't draining water properly - and were brutally over charged for less than 45 minutes of work. At least the repair guy seemed somewhat honest and admitted it was a lot of money to pay for a simple repair. I am praying that he was in fact honest and didn't mess with the machine, as I see other reviewers have stated. Lesson learned. Never, ever again. Thank you HomeStars for giving us a forum to share these stories and referrals.

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