Robert and Derek are the proverbial needle in the haystack when it comes to this industry that seems to be overrun with people who think that slapping on a tool belt makes them qualified for any task... They are artists and their attention to the detail of craftsmanship coupled with their professionalism makes them the best company we had the pleasure of dealing throughout the summer.
Early in the year we decided that the time was ripe to completely overhaul the house by replacing all of the flooring on the first level and to replace all of the carpeting on the second level. After narrowing down the list to two, we ultimately decided to go with Floorwood Solutions as they were always timely on their responses and professional throughout my inquiry process even though I had a lot of questions.
From that point onwards, Robert and Derek never ceased to amaze us in all aspects. It was refreshing to deal with individuals who were always on time, had a relentless pursuit for perfection to ensure that no squeeking was evident in the subfloor, worked around nuances present in the original consturction of the house, and kept the areas tidy and clean. Over the years you get used to individuals coming by, doing some work, and leaving a mess for you to clean up but not so with Robert and Derek.
All in all, they finished on time as promised and we absolutely love the hand carved Oracle floors they installed. Whenever you walk into the house you immediately notice the exceptional work quality and we are very happy to recommend them to anybody - you won't be disappointed!
Our only wish is that they would perhaps branch out and do more than just flooring because they have definitely spoiled us when it comes to dealing with home renovations guys and if 5% of the industry would be like them, I don't think we'd have as many complains in this industry.
