I'm probably not the typical Floorwood customer, since I installed the hardwood myself - but my experience was great.
Based on positive reviews and Floorwood's own recommendation I had decided I would go with Vintage brand flooring. I shopped around the usual stores, but Floorwood easily beat any price I could find for supply and delivery.
Patricia and Robert were both fantastic to deal with, and super nice. I'd be happy to deal with them again in the future. Extra credit does got to Patricia, who put up with nearly 100 emails in the 1-year it took me to decide and purchase the wood. Yes, you read that right - 1 year of emails. There isn't a flooring store in the world who would have put up with me.
In the end the floors look great, and I'd certainly recommend Floorwood to others.