Reviews

10/10

Brock Windows did an awesome job in replacing our 8ft Patio sliding doors, as well as our hallway and dining windows. Scott the salesman, gave us a lot of options and was mindful of our budget as well. The installers were professional, polite and personable, which always enhances the home owners experience in dealing with your company. The Patio doors and the windows look great and my neighbor has asked for Brock's phone number.

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Company Response

Hi, Nishi!

Thank you for submitting your 10-star feedback on our HomeStars profile. We're very happy to hear of your satisfaction with the project, and the representatives whom took care of you along the way. We will be sure to extend this feedback onto all parties.

We appreciate your feedback immensely.

Kindest regards,
Brock Doors & Windows Ltd.

10/10

We have had a wonderful experience buying our windows from Brock. Scott the salesman has a lot of experience and offered us a lot of good suggestions that we incorporated to increase the curb appeal of the house. We chose to go with Brock because of Scott. However once we did, we were glad, the whole Brock experience made it worthwhile. The window installers were very professional, curtious and polite. We were pleasantly surprised to see that the installers did not create a lot of dust or garbage when installing the windows. Understandably, you could see the old caulking fallen on the grass when replacing the windows. The installers cleaned up pretty good after themselves. The Brock team service is awesome, they called me up days before the installation, as well as the same day after the installation was done, to check up and see, if we were satisfied with the windows we had ordered and the installation. The after installation follow up by Brock a few weeks later, coupled with a survey has us really impressed, as we don't really see this kind of service in many industries. We would definitely recommend Brock windows to our friends and relatives.

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Company Response

Hi there Nishi, thank you for choosing Brock Doors and Windows as your supplier of choice for your window replacement project! Thank you also for commending Scott, your Sales Representative as well as your Installation Crew & Project Coordinator for all of their services for you along the way. It is our job to guarantee your satisfaction, we're pleased to hear that no one fell short of your expectations and that the after installation survey impressed you.

This is all very useful information, Nishi, we appreciate your feedback immensely! We hope to work with you again into the future, thank you for your recommendation.

10/10

My experience with Mallion Aluminum has been very positive, especially dealing with Petar. The rain water was coming from the shingles onto the top eavestrough, through the downspout and overflowing onto the second eavestrough below and creating wet spots on the wall. I called another very highly rated company and the person was rude on the phone. Then they asked me to send photos of the problem that I described above. Without coming to my house and waiting a whole day to get a reply, thery said it was a roofers problem. So when I looked up on Mallion and read the reviews, I was sceptical at first, even though the reviews were very good. However, the reviews were as advertised. Petar got back to me right away and promised to come over at a certain time and look at the problem I had. Petar always kept in touch and he suggested the solution to the problem that I described above. The most important thing was that Petar explained to me, why I had a problem and how he was going to fix it. It made sense to me after he explained both the problem and solution. Petar gave me a quote the next day as promised, and he even set a date, when the work would be done. The quote was reasonable, and the work was done on the date it was promised. the workers cleaned up the area and did a fantastic job. They even matched up the eaves-trough color to what we had. I found Petar to be very personable, and very easy to talk to, unlike a lot of trades people that I have come across who appear very dour. I definately would recommend him.

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Company Response

Thank you very much for your positive feedback we really appreciate it! It was a pleasure working on your house and we are so happy and grateful that you would recommend us to others. Steep roofs such as yours are very challenging and now with the T-Rex leaf guard/winter guard system we can improve the eavestroughs' durability and performance. Thank you for choosing Mallion Aluminum!