We appreciate your feedback. We note from our records that you had purchased our Ultramatic adjustable dual system in 2005. We trust you had been comfortable with our beds for the past 11 years.
We are pleased that you are happy with our new mattresses you purchased. Our Gel-Infused memory foam mattress, Devi, is one of our top sellers. Our customers simply love this mattress. We are glad that you took advantage of our 50% off sale on our Gel Infused Mattresses for your dual (32x80 x 2pcs) adjustable beds. We wish you years of comfort on your new mattresses.
We do appreciate that you have made an investment on our luxury mattresses. Therefore, we want to ensure that our mattresses are correctly handled and properly set-up in your bedroom. We at Ultramatic take pride in offering white glove delivery which includes set up of your new mattresses in your bedroom and removal of all packaging materials. Our delivery team are fully trained people on adjustable bed systems.
Please call our Customer Service at 1-800-373-8887 with any questions or concerns that you have. We love to help.