Angry, from Vaughan

Completely unreliable company who over promise and under deliver. They left our house without cleaning our main floor principle rooms after we specifically mentioned that the 1st floor was the priority. We specifically asked them only to clean 2 rooms on the second floor in order to allow for most of the time on the 1st floor. Once they "timer" was up, they simply left. When we tried calling to resolve the issue, our concern was met with deaf ears and rudeness. Most of the cleaners speak little English and are of Eastern block descent and rather ruff around the edges. One of our bedposts was broken and left in a dresser drawer without any mention to us or a note. Again, total denial. Stay away from this company. They are deceitful, pompous and obnoxious.

Nice Furniture...but be prepared to lose a few years of your life in aggravations, excuses and simply poorly organized business. We purchased several pieces in Augusts 2006. I won't even bother getting into the aggressive sales force there. It's already been talked about in other posts. We were told there would be a mid October delivery. It's 3rd week into October. No calls from Decorium. We call and we learn that one of the products is still delayed and won't arrive till 1st-2nd week of November. 2nd week of November. We call again. Furniture has arrived and will be delivered. On day before delivery we get a confirmation call and are told that "unfortunately" one of our pieces is not in. I cancel the shipment. I don't want to schedule another day off work to receive. 4th week of November, we (notice the WE part?) call yet again. I'm on hold at the status department. It's in. Once again the day before delivery they confirm shipment time only to tell me once again, that once of the pieces is not in. I am shivering with anger at this point. I speak to the Manager (original Manager no longer there...surprise surprise). She tells puts me on hold for 30 minutes to look into things. It was received but not updated in there inventory systems. The shipment is scheduled for the morning. I schedule take a day off. Morning of. The driver shows up first thing. As soon as I open the door, he starts by saying "I'm sorry but there is a chair missing...." STAY AWAY