East York couple

We've used Moncada to replace 4 windows in our home, most recently casement windows for our master bedroom and dining room. The windows came in within a week of measuring! The install was quick, clean and professional. They even noticed a problem with my screen door and offered to fix it - which they did! These is a great neighbourhood company with great prices and service.

Was disappointed in this company. Service was generally uncommunicative much more could have been done on their end to ensure customer satisfaction and answer questions with more than the bare minimum answer. Staining on existing floors was uneven. Workmen used product other than one selected, much to the consternation of neighbours who had to deal with the smell. Installation of new product required follow-up visits to fix problems. Subfloor was no properly mended before installation. They did come and fix one problem, but they should have done it right to begin with. Also did damage to brand new drywall by attaching tuck tape to it. Company also did not offer quarter-round to match the floors only white quarter-round offered. Ended up having to do it ourselves. Special mop purchased from company to clean the new floors broke upon first use.