Susan

Delighted with the installation. I was worried that the cable line and water line would be too difficult to work around in my basement window well. Not a problem at all for the very capable installer. The shutters look great!

The access to this vent is extremely narrow. The fitting became disconnected and when I mentioned this to the technician who came for the annual furnace check, he contacted his office and scheduled someone to come the next day. A very nice young man (Mark) arrived at the scheduled time and fixed the issue. I was very impressed as the access was quite difficult and he was not in the least deterred. A great job! Thanks.