My wife and I recently completed a major extension and renovation of our 60 year old house and couldn’t have been happier with the support and guidance we received from Reiner. From his extensive industry relationships Reiner was able to get us access to the absolute best professional services we required – general contractor, architect, designer, surveyor, cabinet makers etc. all to meet our exact needs and targeted cost. His guidance throughout the contracting process was invaluable – reviewing requirements, completing the contracts, skillfully resolving any issues throughout the engagement. He had countless excellent construction and design ideas as we moved through the work, discussing with us and working with the contractor to make adjustments in real-time – many resulted in substantial improvements to what turned out to be a beautiful reno. He and his team were also the most reliable and trustworthy service providers we dealt with – always organized, connected to the project at all times, on time for all meetings, quick to respond to requests and with a very focused, professional, calm personality. His skill and knowledge on construction matters – legislation, zoning and by-laws – are probably best summed up by way of example. Our property backs on to a ravine and was subject to restrictive by-laws imposed by two separate municipal governing bodies including the Ravine & Natural Feature Protection (RNFP). Recent changes to by-laws, which Reiner had knowledge of, were going to compromise our ability to extend our house which was critical to the overall reno. After five months and numerous calls and emails between myself and the RNFP with no movement, I asked Reiner to get involved and within two days he had an in person meeting with a senior individual at the RNFP and by noon that day had an agreement in writing to the proposed variances to their by-laws which literally SAVED THE PROJECT. Without Reiner efficiently resolving this matter we simply could not have moved forward with the construction. In retrospect, Reiner was single biggest factor in both the successful outcome of our renovation and the low level of stress throughout the process. I would not do a major construction project without him. My wife and I felt so comfortable with Reiner and at all times could completely trust him to look out for our best interests above all else. I cannot recommend Reiner and The Reno Coach more highly. Thank you Reiner for helping us build an amazing home that was so far beyond our expectations and perfect in every detail - in large part thanks to you.
- Company Response
Hi Dave, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!