I would highly recommend this company if you are in the market for AC or a furnace. I was referred to Alex by my realtor, who will not refer anyone unless she is extremely confident in their professionalism and service. She assured me that she has had nothing but good reviews about Alex at CHRD. I called him and also had 2 other companies come in to provide estimates. Alex from CHRD had the best price by a small margin. However, he did the best job of explaining what I needed and why and treating me with respect.
I had intended to only have my AC replaced as it was not working, but Alex also had a look at my furnace. He confirmed that it was very old (I just bought the house 1.5 yrs ago and not sure how old it was), that it was only operating at 40% efficiency and was a little too small for the house. He also referred me to an energy inspector who tested my house. I qualified for a very good rebate on the new furnace and learned a few other energy saving tips. My hydro bill was incredibly high last winter, between the constant blower on my furnace running and a couple supplemental space heaters, so Alex' advice about the furnace was bang on and I decided to have both the furnace and AC replaced.
The installation team was excellent and very professional and courteous and considerate of keeping mess down and cleaning up after themselves. They also removed my old furnace and AC so that I had nothing to worry about after the job. Alex called during the installation to make sure that everything was going well. He also called a couple days after the installation to make sure that I was happy with the new equipment and the installers.
Alex stands by his product and service and has advised me to contact him should I experience any issues. This is the best, good old fashion stand behind our product customer service I've seen in a very long time.
I would highly recommend Alex and CHRD.