cdngolfer

We needed to replace our windows and asked for quotes from 5 companies. All the quotes were within a couple of thousand $ so we made our decision based on the professionalism of the consultant who came to give us the quote, the quality of the windows and the manufacture location of the windows. Due to the final quote of close to $30K, we decided to complete the project over 2 years (half the windows in 2022 and the other half in 2023). The interest of the company to complete it over 2 years also factored into our final decision and we selected Clera Windows. Greg, the Clera Consultant was very professional and personable. He explained the process from start to finish in detail, the quote by window and gave us options on dividing the quote over 2 years. He was also very clear on the consequences of doing it over 2 years (ie the 2nd year quote may be higher). Other consultants were not that clear. With the problems on supply and delivery that we are experiencing this year, he constantly kept us advised on the final delivery date for the windows so we could plan for installation. The windows finally arrived. Trevor, the lead installer with a crew of 2 (Dave and Scott), were very professional. Trevor kept us advised on every step of installing the windows. He had to take addition time removing some old windows and installing the new windows since the old windows had not been installed correctly. Again he kept us advised of the process on an ongoing basis. Trevor and his crew were never late arriving on schedule. They were personable and friendly and completed the project on time. Any additional requirements (ie additional caulking) were quickly completed. We will be asking for Trevor and his crew for Phase 2. Greg is now working on the quote for Phase 2. Clera Windows, Greg, Trevor and his crew of Dave and Scott are highly recommended for window replacement

Friendly, prompt and professional with good communication skills. Gennadiy and Stas completed work themselves - no subcontractors. They suggested changes and completed extra work without charge. They left the property clean with no debris. The quote was the lowest of 4. Normally we do not select the lowest quote but this time we did and we could not have been more pleased with the result. Highly recommended!