I had Emerald Professional Painters come in to re-paint several areas of my house including the open concept main entrance (with open-to-2nd foyer area just inside the entrance) and sitting room beside the main entrance, open concept area on main floor, main floor family room and kitchen, 2nd floor corridor, 3rd floor main area and the spiral stairway from basement lobby to 3rd floor. Some of the areas were complex and tough to reach 20+ft tall). Cam and Visa are a very amiable and personable team. They were ALWAYS on time and finished the job quickly and efficiently with no mess left behind on any day nor any poor workmanship anywhere. They offered to buy the paint for me which ended up saving some effort and a bit of money. I do wish they'd bought extra paint (1-2 gallons) so that I could have some left over for touch-ups in the months/years to come and as a reference. The primer/paint in one they brought (Sherwin Williams) was perhaps a bit thin or maybe not thick enough for the colour of the walls but they needed to do 3 coats in most places and, because I tend to be nitpicky and notice defects really easily, I asked them to re-quote (which the did pretty reasonably) and perform a 4th coat in all areas. I'm quite satisfied with their work and their ability to accommodate. I did need to ask them to re-do one the third floor (not sure if it was 3 or 4 coats when I saw it) because it still looked patchy but they did so immediately with politely and with no fuss and at no extra cost, so that is a BIG bonus in my mind! All said and done, I'd give them a perfect score except I feel there is *some* room for improvement for this team (they should get better equipment for out-of-reach tall places for their own safety). That said, I would definitely recommend them to friends and family! Thanks for the great work Cam and Visa. All the best to you!
- Company Response
Anand, thank you to you and your partner for being such great clients. It was our pleasure to assist you with all your painting projects. We're happy it went well and are looking forward to continuing to help you all with upcoming painting projects!