Andree from Ottawa

We submitted a request for an estimate Sunday evening, after the cold water knob of our shower was broken off and a trip to the local hardware store proved we needed to contact a plumber. We contacted Mr. Rooter, and were given an appointment for the following day. They called in advance to confirm the appointment and time, and arrived within the time frame provided. Upon inspection, an estimate was provided for two options, and they were able to source the required part for our 50+ year home, and complete the repair the same day. A complete home inspection was subsequently offered at no added cost, and they highlighted any potential plumbing issues, or lack thereof. The plumber (and accompanying apprentice) were professional, knowledgeable, and explained the work being performed. In addition, they also wore shoe covers on the carpeting, and ensured the work was cleaned up afterwards. Worth mentioning, as we have had experiences where this is often taken for granted. We would certainly hire their services for any future needs.

We came back from holiday and discovered that we had four-legged squatters who had come in our home looking for a place to live. Upon discovering the tell-tale signs of mice, we located Paramount Pest Control upon searching reviews and requesting an estimate. David, the owner answered our inquiry promptly, and was also able to come on the weekend, while accommodating our last minute request for an appointment change. He came on site on time, and was very professional, knowledgeable and thorough. He addressed all of our questions and ensured that he explained his recommended approach and preventative measures. In addition, he also took into consideration that we also have dogs and a cat, and that any treatment would not put them at risk. His pre-inspection was very thorough (the entire home, garage, attic, etc.), and he also completed an inspection of the exterior of our home. We have since not seen any additional signs of mice, and the cat has also since stepped down from his watch post, which leads us to think that they have received their eviction notice. Without reservation, we would recommend this company. Competitive pricing, and superior service.