Mr. Rooter Plumbing Of Ottawa

Drain Services
3900 Russell Rd. Ottawa ON K1G 3N2
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Drain Services
Mr. Rooter Plumbing Of Ottawa
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96%

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Reviews for Mr. Rooter Plumbing Of Ottawa

Average customer rating:
9.7 10 (199 reviews)

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David in Mississauga
David in Mississauga
0 reviews Ottawa, ON
10/10

Kitchen Drain Pipe Blockage

The technician (Riley) showed up on time and once he did the initial investigation clearly explained the options and costs up front. The work was performed efficiently, thoroughly and respectfully. Problem solved. Very happy with Mr. Rooter service. Well done.

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Company Response

Thank you for your feedback. Glad to know that Riley arrived on time and was able to explain the options and costs clearly. Feel free to give us a call for any future plumbing needs.

Private User
Private User
Private User reviews Ottawa, ON
9/10

drainage issues with toilet and shower

Great service! Guys were on time; took the necessary steps to evaluate the problem; recommended a solution and had it all done in about an hour and a half. Friendly, personable service that was great. Thanks you!

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Company Response

Thank you for your feedback. We are pleased to know that our technician was punctual, friendly and personable. Feel free to give us a call for any future plumbing needs.

Bob Jones from Ottawa
Bob Jones from Ottawa
2 reviews Ottawa, ON
10/10

Sewer problem

I had a sewer back up in the basement. Kevin arrived as arranged. After scoping the drain, he discovered the problem and worked diligently to repair it over about 6 hours. An excellent technician, very personable and courteous. I was very pleased with the reslult.

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Company Response

Thank you for your feedback. Glad to know that Kevin was diligent with his work as well as very personable and courteous. Feel free to give us a call for any future plumbing needs.

Hassan in Toronto
Hassan in Toronto
0 reviews Ottawa, ON
10/10

Kitchen sink clearing

Very professional service Kevin was early on time.
He looked at the problem explained thoroughly to me what are my options with pricing.
He completed the work and resolved the issue in less then an hour.

Very pleant thech and company to deal with

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Company Response

Thank you for your feedback. Glad to know that Kevin was punctual and was able to articulate the your options with the pricing. Feel free to give us a call for any future plumbing needs.

Private User
Private User
Private User reviews Ottawa, ON
8/10

Kitchen plumbing

I had a leak in the piping in my kitchen cupboards. I called Mr. Rooter and was given an appointment for the very next morning. The technician showed up (Kevin) and gave me assessment of the situation. He was very professional and was able to fix the problem within an hour. I was extremely satisfied both with the work and the technician. I will absolutely use this company again.

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Company Response

Thank you for your feedback. Glad to know that Kevin was able to fix the problem and how professional he was. Feel free to give us a call for any future plumbing needs.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Camera Inspection

Requested a camera inspection for peace of mind. Timely response and had someone out within a day. The cost estimates were provided up front and a chance to confirm again on site before the work was done. There were no surprises and the results were what we were looking for. Fantastic work by Paul. He was very friendly, polite and thorough. He took time to explain and walk through the layout and expectations for normal operating conditions. He provided the video and picture captures and provided a written summary. Excellent service.

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Company Response

Thank you for your feedback. Glad to hear how fantastic the work of Paul was and how friendly, polite, and thorough he was. Feel free to give us a call for any future plumbing needs.

Winn in Ottawa
Winn in Ottawa
9 reviews Ottawa, ON
10/10

Mr. Rooter is the BEST!

Over the past few years I've used Mr. Rooter and this is the 2nd time in two weeks. I have 2 rentals in my house and there was an issue with the plumbing under the bathroom sink. They arrive on time, repair properly, keep us informed, etc.

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Company Response

Thank you for your feedback. We glad to know how punctual and informative our plumber was. Feel free to give us a call for any future plumbing needs.

Labrador
Labrador
0 reviews Ottawa, ON
10/10

Kitchen sink replacement,job well done.

We are really satisfied of the work, Kevin the technician was really working with professionalism, he had answered all the questions we had asked him related to the job. The price was right.

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Company Response

Thank you for your feedback. We are glad to know how professional Kevin was and that he was able to all the questions you had. Feel free to give us a call for any future plumbing needs.

Mr. Currie
Mr. Currie
1 review , ON
10/10

Semi-detached homes with combined, blocked kitchen sinks

An Excellent diagnostic, identification and resolution process followed by plumber William Culleton, in locating access to combined kitchen stack and clearing blockage beneath finished wall. Highly professional work ethic and much appreciated...Thank you

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Company Response

Thank you for your feedback. We are glad to know that William Culleton was able to provide an excellent diagnostic and was able to display a highly professional work ethic. Feel free to give us a call for any future plumbing needs.

Rezarta in Fergus
Rezarta in Fergus
1 review Ottawa, ON
10/10

Great service

I had an appointment between 8-10 am and Kevin was in my house at 8;45 am ! Very surprised . Ms rooter Kevin had everything, nice personality, punctual and a great plumber,very happy with my service

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Company Response

Thank you so much for your feedback. Glad to know that Kevin was able to carry himself well and was punctual and that you are very with the service provided. Feel free to give us a call for any future plumbing needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing Of Ottawa

Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Our highly-trained staff is standing by 24 hours a day, 7 days a week offering service and appointments at your convenience to help you get your life back on track. Contact Mr. Rooter Plumbing of Ottawa today at (613) 746-0000.

Some of the services that we offer are, Plumbing Repair
Drain & Sewer Cleaning
Commercial Plumbing
Trenchless Technology
Mr. Rooter® Products

CATEGORIES
Drain Services and Plumbing
WEBSITE
http://mrrooter.ca/ottawa
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
RETURN POLICY
Warranties on Labour & Materials
PAYMENT METHOD
Debit, Mastercard, Visa, Amex, Cash
LICENSES
All technicians are licensed plumbers or registered apprentices.
MEMBERSHIPS
1-year memberships with free renewal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Varying from 30 days to 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.