Reviews

10/10

After 20 years, my builders furnace finally died, and based on referrals and excellent reviews, I contacted Maple Air. Omid was prompt in responding, he showed up on time with all the PPE during this Covid-19 pandemic. He completed a thorough review and provided calculations for our current air flow situation. He answered all my questions and concerns and explained that the technology in today’s HVAC systems are more efficient. Maple Air gave us a very competitive quote on both A/C and Furnace. My wife and I decided to go with Maple Air based in somewhat order.... on their professionalism, expertise, products and price. He recommended the Carrier Infinity series which had rebates from both energy star and the manufacturer. Love the system…Omid Maple Air is a fine example of how a company should be. Not only were they on time, but the entire TEAM was positive and courteous.… Farshid and Hadi, formally introduced themselves and greeted my wife in the morning of install with all their PPE during this Covid Pandemic and did a great job with the installation. They used carpet runners and went as far as even wearing surgical boot covers for safety. They removed the old products and left behind a clean place. They were polite and quick to complete the work with minimal disruption to our household. Farshid even looked at our fireplace that was acting up during our breakdown and immediately shut the gas to it for safety reasons. Omid, I look forward to dealing with you again in the near future for other services and products. I.e.( Fireplace) I highly recommend that you call Maple Air for all your HVAC needs. Thank you for the wine .... Alfredo Greco

Approximate cost of services:
$8,000.00
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Company Response

Hi Alfredo,
Thank you so much for using Maple Air Inc for your furnace and air conditioner installations and for leaving us such a positive review. We loved working with you and we are so happy you appreciate our service. We are also glad to hear that you had a positive experience with our technicians. At Maple Air, our technical team is fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day!

Customer Success Team
Maple Air Inc
www.mapleair.com

10/10

Casa Bella was recommended by a customer of theirs, and one of the best decisions we have ever made. 18 years of builder grade windows with heavy leaks and condensation were in need of replacing. Our salesman Eric, who i’d like to call my friend, explained the selection of products and installation process in full detail, even gave us a tour of the plant. He was accommodating by giving us us a few samples to place on our window sill to assist us in selecting our colour . Casa Bella’s prices are industry average, but their professionalism, installation, mechanisms, and warranty supersede any competition. Even his sales coworker assisted us when we showed up unexpectedly to the showroom. It goes to show they stop at nothing to take care of a Casa Bella customer. Over the three days, our installation went smooth and super clean. Our installers, Kyle, Chris, Josh and Manny were awesome and very professional. They went above and beyond for us.  Chris and Kyle realigned our double entry door which was not sitting or locking properly which made us very happy as it had been like that for a while. Josh was equally amazing as he touched up the many scratches, caping the door lentil and adding the matching commercial brown colour of caulking. That was a total surprise to us. Door looks like a brand new install. Chris also fixed the screen on our patio door.  The sliding wheel had popped out of its bracket, repaired and now slides smoothly. The bay window also looks amazing as they added matching bull nosing on the exterior which I didn't know they were doing and wasn’t even on the contract. The icing on the cake is when we received a thank you card via mail by our installers and Eric thanking us for our business and hospitality. Eric with your expertise and professionalism, you have made our home look like a “Bella Casa”. All the best to you and your Casa Bella family in 2019. Alfredo and Toni Greco

Approximate cost of services:
$18,000.00
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Company Response

Hello Alfredo and Toni,
Thank you very much for such a wonderful review outlining your experience with Casa Bella Windows and Doors. We certainly appreciate your business and your kind words justify our efforts. The entire Casa Bella team work hard to make sure you're satisfied and that your experience is a positive one. Thanks again for submitting a review and enjoy your new windows!

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors