We recently got our home windows replaced by Casa Bella and it was an extremely positive experience! We were very pleased with the entire process, from the very first sales estimate request call to the last window installation.
Our Sales Account Manager, Ronnie, was incredibly knowledgeable, friendly and helpful. He made the decision to go with Casa Bella an easy one. He was very timely in his responses and really trustworthy, which is critical when working with a company on a project like this. Your home is your sanctuary and you need to be able to trust the people that are going to be working in it. We knew we were in good hands with our Sales Manager and knew that he would make sure the job was completed with high quality excellence.
We were also very happy with the installation crew. Kyle, Manny and Pat were great guys. They were timely, efficient, focused, courteous and friendly. And they answered any questions we had along the way. Also, our three young kids were home during the project and we felt so comfortable having the crew around the family.
Overall, we had a wonderful experience with Casa Bella. They turned a potentially stressful situation into a pleasant and enjoyable one. We felt heard and cared for at each step of the project, and we are very pleased with our new windows. They look AMAZING and we felt an immediate difference in the warmth of our home. We love our home even more and we're really enjoying our new & updated space because of Casa Bella.
Thank you for treating your clients so well and for completing the project in the fantastic way you did.
We would definitely recommend them to anyone looking to replace their home windows.