Casa Bella Windows Inc.

Windows & Doors Installation & Service
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97%

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Reviews by rating (past 12 months)

Reviews for Casa Bella Windows Inc.

Average customer rating:
9.9 10 (427 reviews)

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renato
renato
1 review Brampton, ON
10/10

new windows

installed beautiful new windows very clean work brought blankets for everything cleaned up all work areas when they finished great job!

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Company Response

Hello Renato -
We appreciate you taking time to submit a review. Our installers treat your house as it was their own and using our own Casa Bella trained installers ensure your windows are installed properly, giving you peace of mind. Thanks again for the kind words and we hope you enjoy your new windows.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

HomeStars in Toronto
HomeStars in Toronto
1 review Ajax, ON
10/10

Replacement windows

From the salesperson to the installation team...all staff were great to deal with. The work was exactly as specified and completed as scheduled. The workplace was cleaned up to our satisfaction before the crew left. All in all a great experience for us.

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Company Response

Thank you for submitting a review and for your complementary words for our Casa Bella staff. We work hard to ensure you are satisfied with the entire experience and appreciate your acknowledgement that you were. Thank you for using Casa Bella Windows and Doors and enjoy your new windows.

Sincerely,
Paul Gitlin
CBW

gtzz
gtzz
1 review Aurora, ON
10/10

Windows and sliding door replacement

We were extremely happy with Casa Bella. They replaced our windows and sliding door with professionalism and quality work. So many compliments we are now getting!!!
It changed the whole appearance of our house and we will use them again in the future!!

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Company Response

Thank you very much for submitting a review. It's amazing how new windows and doors can transform your house and you'll also notice a savings on your energy bill. We appreciate your business and look forward to working with you again in the future.

Thanks again and enjoy your new windows and sliding door!

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Anna in North york
Anna in North york
2 reviews Toronto, ON
10/10

Windows and door installation

Each and every aspect of the Casa Bella experience was outstanding beginning with Ronnie our sales rep. He was a pleasure to deal with. His professionalism, knowledge, attention to detail and responsiveness was truly impressive.

When visiting the showroom, Joanne made us feel welcome and was very helpful in providing her design advice and input in making our door decision. She is a true asset to the Casa Bella showroom/office.

The installation crew (Ricardo, Rey, Dillan, Kyle, Chris, Manny, Josh and Mikey) were excellent installers. Ricardo was outstanding as the Team Lead...a true professional. The installation of our windows and door went very smoothly and we are very happy with the result.

We would recommend Casa Bella without hesitation.

Thanks again Casa Bella!!!
Anna and John

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Company Response

Hello Anna and John - Thank you very much for taking the time to submit your review and for your kind words. At Casa Bella, we work hard to make sure the entire process runs smoothly and that you are given the appropriate advice when it comes to choosing replacement windows and doors. Ronnie, Joanne and our entire team of installers are an integral part of our team and we'll definitely pass on your complimentary words. Thanks again for choosing Casa Bella Windows and Doors - we do appreciate your business.
Sincerely,
Paul Gitlin
CBW

Natalia from Oakville
Natalia from Oakville
2 reviews Oakville, ON
10/10

Replacement of 24 windows, front door, patio door and side doors

We just completed our project with Casa Bella and we couldn’t be happier with the results.
This was our second time working with Casa Bella. About 10 years ago we replaced 27 windows at another property, and we loved it then.
This time we decided to do our due diligence and look at other vendors, also credible and recommended. Result - we chose Casa Bella experience again. The price was competitive, the quality is great, no surprises in the process regarding timelines or cost.
The installation crew was super efficient. My impression was everyone knew what their role was and did it well. Billy, Donny, Andrew, Noel - thank you very much for your attention to detail, for keeping our house clean and for doing good quality work. Neighbours are commenting now on how different our house looks.

Highly recommend. Thank you!

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Company Response

Hello Natalia and thank you for your thoughtful review for Casa Bella Windows and Doors. We appreciated the opportunity to work with you again and are pleased you had the same positive experience the second time around. We will pass on your kind words to Billy and the rest of his team. As you mentioned, you have a choice and we are glad you chose Casa Bella again.
Enjoy your new windows and doors!

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Gail
Gail
2 reviews Pickering, ON
10/10

19 Windows replaced

The salesman and the installers were all very professional, knowledgeable, courteous and friendly.
They delivered on a good product, good installation and have offered to be available if and when I need customer service going forward.
I would definitely recommend to friends, which I have already.
I appreciate that they make their own windows right here in Toronto and do their own installations.

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Company Response

Thank you for your kind words, Gail. We are glad you appreciated our service and product as we strive you give you an unparalleled customer experience. You can be assured we are available for any follow up you require - please don't hesitate to contact us for any service related needs. We appreciate your business and the recommendations.
Thanks again and enjoy your new windows.
Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

B in Oshawa
B in Oshawa
1 review Oshawa, ON
10/10

Replacement of Kitchen and Living Room Windows

I chose Casa Bella after reading all the great reviews on Homestars and I wasn't disappointed. During my first meeting in March 2017 with Ronnie, Sales Account Manager, he explained the process to me. I was somewhat concerned about the brick to brick installation because I had just had new window coverings made and worried they might not fit once the new trim was installed. Ronnie assured me everything would be O.K. I was just too nervous to proceed and procrastinated through the winter of 2017 while watching solid ice build up on the inside of my windows. I decided to go ahead and place the order. The installation crew of Kyle, Manny, Chris and Josh, showed up on time and were a great group of gentlemen. They were all polite, friendly and helpful and aside from minor noise, I wouldn't have known they were there. They exceeded my expectations. And, Ronnie was right - my window coverings fit perfectly!
I am very happy with my new windows and looking forward to an ice free 2018/2019 winter.

1 of 1 people found this review helpful.
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Company Response

Thank you for your review. We understand replacing your windows can be a big decision, that's why Casa Bella makes sure you have all the information upfront and wants you to be comfortable with your purchase decision. Our installation teams are the best in the industry and work hard to make sure your experience is a positive one. Thanks again for your kind words and for your business. Enjoy your new windows.
Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

mickey
mickey
1 review Toronto, ON
8/10

Replacement of 3 windows.

The crew were punctual and the work progressed fast. For the most part they were mindful of our furniture and covered the floors with cloth tarps. The windows look and work good. They cleaned up prior to leaving.

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Company Response

Hi Mickey,
Thank you for submitting a review for Casa Bella Windows. Our installation team makes sure they protect your belongings and keep the work area clean. We're happy you like the look of your new windows. Thanks for your business - we do appreciate it.
Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

love4bhattis
love4bhattis
1 review Brampton, ON
10/10

Window reno

Professionally done very clean on time and very polite technisions.
They make sure gap is air tight.

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Company Response

We appreciate you taking the time to submit a review. Since our installers are Casa Bella employees, they are very familiar with the product and ensure it is installed correctly to provide maximum efficiency and performance. Thanks again for the kind words. Enjoy your new windows.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

jabarbaza
jabarbaza
1 review Brampton, ON
10/10

Windows

Friendly, professional staff who are very neat and clean as they go! It was a plus that they are all dog lovers, and not intimidated by my German Sheppard!

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Company Response

Hello Jabarbaza - thank you submitting a review for your experience with Casa Bella Windows and Doors. Our installation team takes pride in the work they do and want to make sure they treat your home as if it was theirs. I'm sure they enjoyed having the company of your dog as they completed the job.
Thanks again for the review.

Sincerely,
Paul Gitlin
CBW

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Casa Bella Windows Inc.

BETTER INSTALLATION. LOWER ENERGY COSTS
Windows and doors are one of the most significant purchases you'll make when building or renovating your home. It's something you want to get right - the first time. That's why homeowners across the GTA choose Casa Bella Windows & Doors, with more than 60 years experience in manufacturing and installation.
At Casa Bella, your window and door specialists:
• Choose from an extensive selection of windows. From the economical Classic range to the premium Uniqwood series, we can meet your individual requirements.
• Our standard and specialty selection of windows include Casement Windows that are easy to operate and energy efficient; Vertical/Horizontal Sliding Windows that offers an economical design with maximum ventilation; dramatic Bay and Bow windows that make a statement, add contour and increase the natural lighting in your home; and contemporary specialty shaped that add a distinctive touch to your home.
• When it comes to doors, Casa Bella has a complete list of options for your home. Steel entry doors are energy efficient and can reduce your energy bills; fiberglass and wood doors add a cosy, homely touch; patio and garden doors add an extra touch of summer and allow easy access to the outdoors.

At Casa Bella, we manufacture and install the best quality windows and doors.

Customer service is our number one priority. We never outsource the installation of your new windows and doors to a sub-contractor. All of our professional installation crews are bonded and insured Casa Bella employees who are paid to do the job right, the first time.

Trust. Quality. Service
Experience the Casa Bella Advantage
For a windows and door professional you can trust…call CasaBella. 416-650-1033

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Uniqwood Windows, Steel, Steel and Fiberglass Entry Doors, Patio and Garden Doors
SERVICES
Windows & Doors Design/Build and Renovation
BRANDS
Our own line of windows include: Classic Plus, Architectural Plus, Uniqwood
STYLES
Full line of Casements, Sliders and Architectural Shapes
SPECIALITIES
Professional Installation by Casa Bella Factory Trained Installers. WE DO NOT USE SUB-CONTRACTORS!
WEBSITE
http://www.casabellawindows.ca
YEAR ESTABLISHED
1953
NUMBER OF EMPLOYEES
300
RETURN POLICY
CONTACT YOUR SALES REPRESENTATIVE FOR DETAILS
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard
LICENSES
Metro Toronto License #T85-4063560
MEMBERSHIPS
CWDMA, BILD, ENERGY STAR, RENOMARK PROGRAM, BETTER BUSINESS BUREAU
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3 Window Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
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