Casa Bella Windows Inc.

Windows & Doors Installation & Service
7630 Airport Road, Mississauga ON L4T4H4
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98%

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Reviews by rating (past 12 months)
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Best of 2019 winner 7 timesBest of 2019winner 7 times

Reviews for Casa Bella Windows Inc.

Average customer rating:
9.9 10 (519 reviews)

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Frank
Frank
0 reviews Vaughan, ON
10/10

House windows

Fabulous product, fabulous work team. Pleasure to deal with . Would recommend to any home owner.

1 of 1 people found this review helpful.
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Company Response

Hello Frank,
Thank you so much for submitting a review. It was a pleasure dealing with you as well and we hope you enjoy your new windows.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Marius
Marius
3 reviews Toronto, ON
9/10

Windows replacement

Casa Bella replaced all my ground level windows, with a brick-to-brick installation. The sales process was great, provided the information and answered the questions without taking hours. There were no pressure tactics like other companies did (I got a quote from a bother self-proclaimed high end company that told me that the discount they are offering is only good if I sign right away!!!). Price was fair and the quality of windows and installation was good. I wanted to work with a company that has their own manufacturing and own installation crews, and Casa Bella net both conditions. The only reason for 4 stars is that I would have liked to see more info on what to expect in terms of logistics and the mess. This job included removal of the old windows, which is demolition and obviously will create dirt. While their crew cleaned up around the windows, there is more to that than just vacuuming in set spots (e.g dust all over the house). I Haven’t done this before and managing that ahead of time would have gone a long way. Overall a good experience and I would recommend them.

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Company Response

Hello Marius,
Thank you for submitting a detailed review. Appreciate you pointing out that we don't use pressure tactics and manufacture and install our won windows. With regards to the demolition and the dirt that gets created as a result, we do try our best to clean up around the work site, however should have made you aware of the the fact that dust from removal of the windows can be hard to contain and can settle in other areas of your house. We will take that advise and let homeowners know so they can prepare in advance. Thank you for choosing Casa Bella Windows for your window replacement project.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

DM
DM
0 reviews Mississauga, ON
10/10

Window replacement

The team was fantastic - Ronnie for quotes and admin; and Billy, Donny, Noel, Mike and Andrew for all the installation work. I have nothing but praise for them. They were friendly and efficient. My little one kept walking through the work area and the installation team went out of their way to make it a pleasant and safe experience for everyone, including him. I was happily surprised at how smooth the process was. Great team; great work - I will totally go back to them when more windows need to be replaced!

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Company Response

Thanks for your review. Our team works hard to ensure you receive an unparalleled customer experience and we're glad you were happy with the entire process. We really do appreciate your business and look forward to working with you again in the future.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

aviva
aviva
3 reviews Vaughan, ON
10/10

Window replacement

A perfect service experience from start to finish. Casa Bella gave us great recommendations that aligned with both our vision and budget, they were responsive and friendly, and their installation team rocked! Fast, polite and cohesive. I'd highly recommend them.

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Company Response

Hi Aviva,
Thank you for your kind words. We are a company that places great value on the business our customers give us and want to make sure you receive unparalleled service throughout the entire process. Thank you for using Casa Bella for your window replacement project.
Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

liadolente
liadolente
1 review Toronto, ON
9/10

New front door

Work was efficient, and beautifully done. Also no mess when they left! Very nice people from our sales rep to the installation team

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Company Response

Thank you for submitting a review. It was our pleasure completing this project for you and we hope you enjoy your new front door.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

JenS
JenS
1 review Halton Hills, ON
10/10

New windows for front of house and new front door

From sales, Dan, to the installation team of Billy, Donny, Andrew and Josh, and follow up service everyone was polite, professional and responsive. Great customer service all around which is something hard to come by these days. Excellent! I would recommend them to anyone and will use them for future needs as we only did about half of the windows in our house this time.

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Company Response

Hi Jen,
Thanks for your review and recommendation. We're glad you were happy with the overall experience as we try hard to ensure you're satisfied from the start of your project to the end. We look forward to working with you again in the future when you replace the rest of your windows. Thanks again!

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

ANITA
ANITA
0 reviews Toronto, ON
10/10

main floor windows and front door

We were a bit worried about the cost and process of replacing all of our windows in our 50's built home, but after reading other reviews on homestars we gave casa bella a call. Erik was great at explaining the process and guiding us through it all. the install team (Billy, Donny, Andrew and Noel) were fantastic!! They were professional and very respectful of our home. But what stood out most for me was their dedication, attention to detail and their ability to have fun while working. It honestly felt like family was over doing a few things for me. If you're looking for windows and doors Casa Bella is definitely the way to go. Hands down!

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Company Response

Hello Anita,
Thanks for taking the time to submit a review. Replacing your windows can seem like a big process, however we have been doing it for over 60 years so have the experience to tackle projects of any kind. We're glad you were satisfied with the overall process and your kind words justify our efforts. Thanks for choosing Casa Bella Windows and Doors - we really do appreciate your business. Enjoy your new windows and front door.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Robert
Robert
1 review Mississauga, ON
10/10

New Windows and Doors.

Outstanding sales, product and workmanship. Kyle and crew were exceptional. Consistently showed up at 9 every day, did an excellent job and really seemed to enjoy and take pride in what they did. Highly skilled. Always in tune with us to ensure our satisfaction. Our sales rep name is German. German was as good as it gets before, during and after the job completed.

Thanks guys. We are very happy with our choice of Casa Bella.

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Company Response

Hello Robert,
Thank you for taking the time to submit a review. Our team works hard to ensure you're completely satisfied with the project and as you mentioned, they do take pride in the work they do. We appreciate your business and for your kind words which we'll be sure to pass on. Enjoy your new windows and doors.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Joel Brian
Joel Brian
1 review Vaughan, ON
10/10

Window replacement on Thornbrook Court, Vaughan

I can't imagine a more positive renovation experience, from start to finish.

Before choosing Casa Bella to replace all the windows in my house I spoke to representatives of two other companies with good reviews on HomeStars. Those two did not provide important information that Mathew at HomeStars did, nor were they as knowledgeable or professional. Moreover, Mathew explained things to us that we would not have thought to have asked ourselves that turned out to be important. My favourable impression of Mathew and Casa Bella was reinforced during a second meeting at their show room and we firmed up the deal.

The job was started on the exact date promised and the crew arrived punctually each day for the install.

I can't say enough good things about Billy, Spanky, Donny, Andrew, Noel, Mike and Rey, all of whom participated in the four day installation. They installed the windows properly, answered questions patiently, and were extremely friendly guys who my wife and I genuinely enjoyed having in our home!

At the end of each day the crew cleaned up meticulously.

Overall, a wonderful experience.....and.....the Windows look great!

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Company Response

Hello Joel,
Thanks your for deciding to use Casa Bella for your window replacement project and for your review. Our team is dedicated to ensuring your renovation project runs smoothly and to providing you with an unparalleled customer experience. We appreciate your business and it was a pleasure working with you on this project.
Enjoy your new windows.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Private User
Private User
Private User reviews St. John's, NL
10/10

new sliding doors

we needed new sliding doors and everything from the order to the scheduling to the install went well. Great install team of Billy, Donny, Andrew, Noel and Mike. Thanks for a great experience.

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Company Response

Thank you for submitting a review. It's all about the experience and your review justifies our efforts. With Spring finally here we're sure you'll get good use out of your new sliding doors.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Casa Bella Windows Inc.

BETTER INSTALLATION. LOWER ENERGY COSTS:

Windows and doors are one of the most significant purchases you'll make when building or renovating your home. It's something you want to get right - the first time. That's why homeowners across the GTA choose Casa Bella Windows & Doors, with more than 60 years experience in manufacturing and installation.

At Casa Bella, your window and door specialists:

• Choose from an extensive selection of windows. From the economical Classic range to the premium Uniqwood series, we can meet your individual requirements.
• Our standard and specialty selection of windows include Casement Windows that are easy to operate and energy efficient; Vertical/Horizontal Sliding Windows that offers an economical design with maximum ventilation; dramatic Bay and Bow windows that make a statement, add contour and increase the natural lighting in your home; and contemporary specialty shaped that add a distinctive touch to your home.
• When it comes to doors, Casa Bella has a complete list of options for your home. Steel entry doors are energy efficient and can reduce your energy bills; fiberglass and wood doors add a cosy, homely touch; patio and garden doors add an extra touch of summer and allow easy access to the outdoors.

At Casa Bella, we manufacture and install the best quality windows and doors.

Customer service is our number one priority. We never outsource the installation of your new windows and doors to a sub-contractor. All of our professional installation crews are bonded and insured Casa Bella employees who are paid to do the job right, the first time.

Trust. Quality. Service
Experience the Casa Bella Advantage
For a windows and door professional you can trust…call CasaBella. 416-650-1033

CATEGORIES
Windows & Doors Installation & Service and Design/Build
PRODUCTS
Vinyl Windows, Uniqwood Windows, Steel, Steel and Fiberglass Entry Doors, Patio and Garden Doors
SERVICES
Windows & Doors Design/Build and Renovation
BRANDS
Our own line of windows include: Classic Plus, Architectural Plus, Uniqwood
STYLES
Full line of Casements, Sliders and Architectural Shapes
SPECIALITIES
Professional Installation by Casa Bella Factory Trained Installers. WE DO NOT USE SUB-CONTRACTORS!
WEBSITE
http://www.casabellawindows.ca
YEAR ESTABLISHED
1953
NUMBER OF EMPLOYEES
300
RETURN POLICY
CONTACT YOUR SALES REPRESENTATIVE FOR DETAILS
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard
LICENSES
Metro Toronto License #T85-4063560
MEMBERSHIPS
CWDMA, BILD, ENERGY STAR, RENOMARK PROGRAM, BETTER BUSINESS BUREAU
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3 Window Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
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