Casa Bella Windows Inc.

Windows & Doors Installation & Service
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Casa Bella Windows Inc.

Average customer rating:
9.9 10 (496 reviews)

Sort by

Jeff from Vaughan
Jeff from Vaughan
8 reviews Vaughan, ON
10/10

Windows Installation

Got our windows replaced all throughout the house. Thank you to Erik for all of his suggestions. Also thanks to the installation team of Billy, Donny, Andrew, Noel, and Rey. Things went smoothly and the work that was done is appreciated.

Was this review helpful?
Company Response

Hi Jeff,
Thanks for taking the time to submit a review and for your business. We know you have a choice and are glad you trusted Casa Bella Windows and Doors for your window replacement project. Enjoy your new windows.
Sincerely,

Paul Gitlin
Casa Bella Windows Doors

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacement of Patio Doors

Excellent service beginning at the showroom and once the decision was made, prompt response from Ronnie and his team to get the project under way. The installation team did an outstanding job, despite having to work around some unfavourable winter conditions. Thank you to Geranium Homes for the recommendation !

Was this review helpful? Yes No
Company Response

Hello and thank you for submitting a review. We pride ourselves at ensuring you receive exceptional customer service and are pleased you were happy with the entire process. Thank you for your business and enjoy your new patio doors.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Peter
Peter
1 review Toronto, ON
8/10

Patio Door Burmingham Model

Had replaced patio door in the backyard and I am satisfied with Nick and his team with the installation.

Was this review helpful? Yes No
Company Response

Hi Peter,
Thanks for taking the time to submit a review. We appreciate your business and we hope you enjoy your new patio door.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Happy C.
Happy C.
1 review Toronto, ON
10/10

Window Replacement

  Casa Bella Windows Inc.
(416) 650-1033
7630 Airport Road, Mississauga
ON
L4T4H4
CANADA

The service was above and beyond professional from start to finish. I would highly recommend them. We love our new windows and the experience was amazing.

Was this review helpful? Yes No
Company Response

Hello and thank you for such a kind review. We're committed to making sure you're satisfied with your entire experience with Casa Bella Windows and Doors. We hope you enjoy your new windows.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

patersonkristen
patersonkristen
2 reviews Toronto, ON
10/10

replacing windows in older home

I just used Casa Bella windows to replace most of the windows in our older home this month. THE BEST customer service I have had after a 2 year renovation from roof to furnace and absolutely everything in between! Every person that helped with with this project at Casa Bella was friendly, efficient, professional and wonderful. The job was done exactly as promised, exactly in the time frame that was promised and always with a "no problem" attitude. The job was meticulously done and working with them was a pleasure. I highly recommend Casa Bella Windows!!

Was this review helpful? Yes No
Company Response

Hello Kristen,
Thank you for such a nice review. It's great to know found your experience with Casa Bella 'friendly, efficient, professional and wonderful" - that's what we strive for. Thanks for choosing Casa Bella - we appreciate your business. Enjoy your new windows.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

grecoaa in Maple, Ontario CANADA
grecoaa in Maple, Ontario CANADA
2 reviews Richmond Hill, ON
10/10

Full home Window Replacements

  Casa Bella Windows Inc.
(416) 650-1033
7630 Airport Road, Mississauga
ON
L4T4H4
CANADA

Casa Bella was recommended by a customer of theirs, and one of the best decisions we have ever made.
18 years of builder grade windows with heavy leaks and condensation were in need of replacing.
Our salesman Eric, who i’d like to call my friend, explained the selection of products and installation process in full detail, even gave us a tour of the plant. He was accommodating by giving us us a few samples to place on our window sill to assist us in selecting our colour .
Casa Bella’s prices are industry average, but their professionalism, installation, mechanisms, and warranty supersede any competition.
Even his sales coworker assisted us when we showed up unexpectedly to the showroom. It goes to show they stop at nothing to take care of a Casa Bella customer.
Over the three days, our installation went smooth and super clean.
Our installers, Kyle, Chris, Josh and Manny were awesome and very professional. They went above and beyond for us.  Chris and Kyle realigned our double entry door which was not sitting or locking properly which made us very happy as it had been like that for a while.
Josh was equally amazing as he touched up the many scratches, caping the door lentil and adding the matching commercial brown colour of caulking. That was a total surprise to us. Door looks like a brand new install.
Chris also fixed the screen on our patio door.  The sliding wheel had popped out of its bracket, repaired and now slides smoothly.
The bay window also looks amazing as they added matching bull nosing on the exterior which I didn't know they were doing and wasn’t even on the contract.
The icing on the cake is when we received a thank you card via mail by our installers and Eric thanking us for our business and hospitality.
Eric with your expertise and professionalism, you have made our home look like a “Bella Casa”.
All the best to you and your Casa Bella family in 2019.

Alfredo and Toni Greco

Was this review helpful?
Company Response

Hello Alfredo and Toni,
Thank you very much for such a wonderful review outlining your experience with Casa Bella Windows and Doors. We certainly appreciate your business and your kind words justify our efforts. The entire Casa Bella team work hard to make sure you're satisfied and that your experience is a positive one. Thanks again for submitting a review and enjoy your new windows!

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

grecoaa@sympatico.ca
G. A.
1 review Vaughan, ON
10/10

Windows replacement

Replacing your home windows is one of the top renovations a home owner can do for comfort, looks, and security. Many companies state they have the best product and price, but where do they stand in customer service and in the installation process?
Casa Bella windows and doors was recommended by a neighbouring customer of theirs and was one of the best decisions we have ever made.
“Eric” our salesman who I would like to call my friend, was knowledgeable and accommodating in recommending certain window applications and designs. He was a pleasure to deal with.
Casa Bella’s prices are industry average but their service, installation, mechanisms, and warranty supersede the competition.
During our flip flopping of styles and colours, even his sales coworker assisted us when we showed up unexpectedly to the showroom. It goes to show they stop at nothing to take care of a Casa Bella customer.

Over the three days, our installation went smooth and clean.
Our installers, Kyle, Chris, Josh and Manny were awesome and very professional. They went above and beyond for us.  Chris and Kyle realigned our double entry door which was not sitting or locking properly which made us very happy as it had been like that for a while.
Josh was equally amazing as he touched up the many scratches, caping the door lentil and adding the matching commercial brown colour of caulking. That was a total surprise to us. Door looks like a brand new install.

Chris also fixed the screen on our patio door.  The sliding wheel had popped out of its bracket, repaired and now slides smoothly.
The bay window also looks amazing as they added matching bull nosing on the exterior which I didn't know they were doing and wasn’t in the contract.
The icing on the cake is when we received a thank you card via mail by our installers and Eric thanking us for our business and hospitality.
Thanks again Eric for your expertise and professionalism, you have made our home look amazing.
All the best to you and your Casa Bella family in 2019.

Alfredo and Toni Greco

Was this review helpful?
Company Response

Thanks very much for taking time to submit a review. It was our pleasure working with you on this project.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

stevefcross
stevefcross
1 review Acton, ON
10/10

Window replacement

Timely, professional and friendly installers...willing and able to provide installation options / preferences and flexibility to ensure optimal installation.
Competively priced quality products. This is my second house in which I have used Casa Bella. The first time was 7 years ago with no issues with any of the windows or doors.
Professional company with competent friendly personnel.

Was this review helpful? Yes No
Company Response

Hello Steve,
Thank you for submitting a review. We also appreciate the repeat business. As you know, we use our own factory trained installers to ensure your windows and doors are installed correctly and should there be any issues we will be around to take care of them. Once again thanks for the kind words.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

scott
scott
1 review Toronto, ON
10/10

Window installation

Our installation date was pulled forward and the crew completed the work professionally and efficiently. As it was winter we were appreciative of how quickly they were able to have the windows installed.
I was also very impressed with our sales person, Ronnie, who was very knowledgeable about the entire process. His follow through was exceptional and helped us every step of the way.

Was this review helpful? Yes No
Company Response

Hello Scott,
We appreciate you taking the time to submit a review. We really do make it our number one priority to ensure you receive the highest level of professionalism and customer service. Thank you for using Casa Bella for your new windows - we hope you enjoy them.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

hd
hd
2 reviews Toronto, ON
10/10

Basement windows and one door replaced.

  Casa Bella Windows Inc.
(416) 650-1033
7630 Airport Road, Mississauga
ON
L4T4H4
CANADA

Knowledgeable, pleasant staff. They manufacture their own windows. They were on time, and left the job neat and tidy. Great workmanship !!!!

Was this review helpful? Yes No
Company Response

Thank you for using Casa Bella Windows and Doors for your basement window and door replacement. We appreciate your business and kind words.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Casa Bella Windows Inc.

BETTER INSTALLATION. LOWER ENERGY COSTS:

Windows and doors are one of the most significant purchases you'll make when building or renovating your home. It's something you want to get right - the first time. That's why homeowners across the GTA choose Casa Bella Windows & Doors, with more than 60 years experience in manufacturing and installation.

At Casa Bella, your window and door specialists:

• Choose from an extensive selection of windows. From the economical Classic range to the premium Uniqwood series, we can meet your individual requirements.
• Our standard and specialty selection of windows include Casement Windows that are easy to operate and energy efficient; Vertical/Horizontal Sliding Windows that offers an economical design with maximum ventilation; dramatic Bay and Bow windows that make a statement, add contour and increase the natural lighting in your home; and contemporary specialty shaped that add a distinctive touch to your home.
• When it comes to doors, Casa Bella has a complete list of options for your home. Steel entry doors are energy efficient and can reduce your energy bills; fiberglass and wood doors add a cosy, homely touch; patio and garden doors add an extra touch of summer and allow easy access to the outdoors.

At Casa Bella, we manufacture and install the best quality windows and doors.

Customer service is our number one priority. We never outsource the installation of your new windows and doors to a sub-contractor. All of our professional installation crews are bonded and insured Casa Bella employees who are paid to do the job right, the first time.

Trust. Quality. Service
Experience the Casa Bella Advantage
For a windows and door professional you can trust…call CasaBella. 416-650-1033

CATEGORIES
Windows & Doors Installation & Service and Design/Build
PRODUCTS
Vinyl Windows, Uniqwood Windows, Steel, Steel and Fiberglass Entry Doors, Patio and Garden Doors
SERVICES
Windows & Doors Design/Build and Renovation
BRANDS
Our own line of windows include: Classic Plus, Architectural Plus, Uniqwood
STYLES
Full line of Casements, Sliders and Architectural Shapes
SPECIALITIES
Professional Installation by Casa Bella Factory Trained Installers. WE DO NOT USE SUB-CONTRACTORS!
WEBSITE
http://www.casabellawindows.ca
YEAR ESTABLISHED
1953
NUMBER OF EMPLOYEES
300
RETURN POLICY
CONTACT YOUR SALES REPRESENTATIVE FOR DETAILS
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard
LICENSES
Metro Toronto License #T85-4063560
MEMBERSHIPS
CWDMA, BILD, ENERGY STAR, RENOMARK PROGRAM, BETTER BUSINESS BUREAU
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3 Window Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.