Maple Air Inc

Heating & Air Conditioning
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Reviews for Maple Air Inc

Average customer rating:
9 10 (150 reviews)

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Fra.elsv in Vaughan
Fra.elsv in Vaughan
1 review Vaughan, ON
10/10

Furnace

Maple Air Inc. (Responsive, Corteous, Expert Service). Came back from vacation to find out our furnace had died. We called Maple Air Inc and had our furnace installed the very next day. We were very pleased with the service and the expertise. They provided answers to all of our questions regarding the different units. We are super pleased with their fast response and great work.. We would highly recommend Maple Air Inc to all of our family and friends.

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Mary Grande from Unionville
Mary Grande from Unionville
3 reviews Richmond Hill, ON
8/10

New furance and AC

Generally good work, efficient one day installation.
They weren't as tidy and clean as I would have liked leaving bits and pieces of tape etc in basement, but, they took all pipes and equipment away. Price was very good for the product I selected and there were no issues after installation. Have since sold the house though.

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Drew in
Drew in
1 review Toronto, ON
10/10

Furnace & AC Replacement

Great experience working with Farzad and Maple Air. Needed a new Furnace and AC units. Excellent job at laying out different options and different price points for our furnace and AC. Installation was scheduled quickly and completed on-time. Techs did an excellent job during the installation and we are very happy with both the new equipment and the service provided by Maple Air. After installation follow up was excellent and we've received confirmation that registration info and rebate claims have been submitted on our behalf in a timely manner. Will be using Maple Air for ongoing annual service.

1 of 1 people found this review helpful.
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Company Response

Thank you Drew for you positive feedback! It is our pleasure to have you as our client and we look forward serving you for years to come. At Maple Air Heating and Cooling we do value quality service and honest customer service and it is a pleasure to notice that our clients like you have also noticed our dedication for become the leading heating and cooling organization in the Greater Toronto Area.

We welcome you to our Maple Air Family.

Customer Success Manager
Maple Air Inc.
Furnace-Air-conditioner-Fireplace-Ductless

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

New A/C and Furnace

We had a tight window (2 days from quote to installation) to get the work done as we were going away on vacation. Not only did they get the job done before we left- it was on a Saturday prior to a long weekend! In addition, they sourced a particular A/C coil that we wanted after hours on the Friday night and delivered it to us the next day. Fantastic! If you are in the market for a new A/C or Furnace we'd suggest that you contact Maple Air. Excellent customer service from Farzad and the rest of the Maple Air team throughout the project- many thanks!

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your positive feedback on Maple Air heating and cooling. We do take pride in our turnaround time for all heating and air conditioning services and installation. We truly appreciate your business and trust and we look forward serving you for years to come.

The package Carrier furnace and Air conditioner which you have installed in your home is one of the elite systems out there and we hope that it bring you comfort for many years.

Thank you again for choosing Maple Air Heating and Cooling, and we welcome you to our Maple Air family!

Customer Success Manager
Maple Air Inc.
Furnace-Air-conditioner-Fireplaces-ductless-Water-heaters

NI
NI
1 review Vaughan, ON
9/10

New Furnace

New Carrier furnace installed by Maple Air. Installation was timely and efficient. Dealing with Farzad was a pleasure as he took the time to explain our options as to repairing old Carrier or replacing with newer model. Farzad was also very knowledgeable with all Carrier products and any rebates or incentives available. Good service with fair pricing.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your positive feedback. We want to thank you for your trust and business. As a Factory Authorized Dealer we do take pride in our approach with our clients and we do our absolute best to provide them with a positive experience. You have installed a Carrier Infinity Furnace which is fantastic in quality and also performance. You job has been inspected by our technical team and is approved which will enable your 100% satisfaction guaranteed for one year from Carrier.

Thank you again for purchasing and installing your Carrier furnace with Maple Air Heating and Cooling.

Customer Success Manager
Maple Air Inc
Furnace-Air-conditioner-Fireplace-Ductless

arnie
arnie
1 review Toronto, ON
10/10

Ductless A.C. installation

Farzad was very responsive. His team was polite and courteous. It was a pleasure dealing with them.

1 of 1 people found this review helpful.
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Company Response

Thank you very much Arnie for your positive feedback on your Carrier Ductless heatpump installation. We do truly appreciate your business and trust.

You do have a state of art Carrier technology in your home which will bring you heating and cooling through seasons.

We welcome you to our Maple Air family!

Customer Success Manager
Maple Air Inc.
Furnace-Air-conditioner-Ductless-fireplace

Private User
Private User
Private User reviews Vaughan, ON
0/10

New fireplace installation

We paid in full. Installer installed fireplace not correctly. I paid other installer to correct his mistakes.
After house is finished and we got gas, installer said I will back to finish the rest of installation.
He continued to finish installation and check and fireplace , he did wrong way and fireplace making smoke.
I called head office and installer and sales person, after 2 months no luck.
I really frustrated and never recommend to anybody .
I am building house and every house we put at least 5 fireplaces, but I never use this company again. I never recommend anybody use this company. Very bad installation and really dangerous. Installation not following by coding

0 of 1 people found this review helpful.
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Susan
Susan
2 reviews Thornhill, ON
10/10

Ductless multihead A/C and installation

I was beyond impressed with Maple Air:
-sales representative was knowledgeable, offered most cost effective A/C solution and gave me step by step explanation of the installation and unit functionality
-installation team was professional, on time and left my place clean.

Thank You Maple Air!!!

1 of 1 people found this review helpful.
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Company Response

Thank you for your positive review on Maple Air's installation and approach. We do take pride in our approach of installation and after service as we are a factory authorized dealer of Carrier.

Your Carrier ductless heat pump installation went very smoothly and the operation seems perfect. This unit will provide you with cooling and heating for whenever you need it.

Thank you again for choosing Maple Air heating and cooling.

Welcome to our Maple Air family!

Maple-Air
Furnace-Air conditioner-Ductless-fireplaces

TP in Sharon
TP in Sharon
1 review Sharon, ON
10/10

New Amana furnace

During a recent heatwave, storms passed through our area on a Sunday evening and we had a power outage lasting two hours. When power was restored, everything in the house came back on except for our furnace! This meant no air conditioning or furnace fan to help circulate air in the house during the heatwave. On Monday, Maple Air sent one of their technicians out who diagnosed that our control board and other parts on the furnace had been damaged by a power surge. Farzad atMaple Air in Concord was extremely helpful to us in quoting a price for a new furnace and in dealing with our insurance adjuster for our claim. By the following Friday (which was the start of the August long weekend!) Farzad had all of our products ready and arranged for an installer to come out the next day. Ahsan and Vic were very professional and did a great job of installing our new furnace and humidifier. They made sure everything was working (including the air conditioner) and they kept the jobsite very clean during and after the installation. We GREATLY appreciated them giving up most of their Saturday of the long weekend to get our furnace installed and our air conditioner up and running again!! We have always had great service from Maple Air and we would not hesitate to recommend their services to anyone.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your positive feedback! At Maple Air we do take pride in our dedication to customer service and quality work. We truly appreciate your loyalty with us and look forward serving you as your heating and cooling contractor for all your Furnace, Air conditioner and fireplaces.
We do appreciate your continuous business and we welcome you again to our Maple Air family. If you do have any request or concerns please do feel free to contact us at any time!

Thank you,
Customer Success Manager
Maple Air Inc.
Heating-Cooling-Fireplaces

dsaranovic.ds
dsaranovic.ds
1 review Toronto, ON
10/10

Ac and Furnace

Excellent Job is done very professional. Ian very satisfied What they did nothing else to tell

1 of 1 people found this review helpful.
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Company Response

Thank you for your positive feedback on Maple Air. We are glad you were happy with your carrier heating and cooling system installed.

We look forward having you as our client for years to come!

Welcome to our Maple Air family.

Customer Success Manager
MAPLE AIR INC.
Heating - Air conditioning- Fireplaces

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Air Inc

At Maple Air Inc Heating and Cooling we value "Quality Service" and our goal is to bring comfort to your home and ultimately your family. We specialize in Installation, Repair, and Maintenance of all heating and cooling systems for both residential and commercial. Our knowledgeable service team is fully dedicated to help you with any issues and inquiries regarding your heating and cooling needs.
Maple Air Inc. Services:
•Gas Water Heater
•Furnaces
•Air Conditioners
•Residential Units
•Commercial Units
•Boilers
•Programmable Thermostat
•Indoor Air Quality Systems
•Heat pumps
•Ventilation systems
•Duct Work for residential and Commercial
•Gas Piping for BBQ & Stove
•Fireplaces

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Air Conditioners - Furnace - Boilers - Tankless Water heater - Rooftop units - heatpump - duct-less air conditioners - Air Handler - Fireplace - Thermostats - Indoor air quality systems - Humidifier - Air Cleaner - HRV/ ERV
SERVICES
- Installation of air conditioner and furnace - Duct Work for residential and commercial units - Gas piping for BBQ, Stove, and Dryer - Air Conditioner and Furnace Maintenance - Tank-less water heater installation and tune up - Repair on all heating and cooling systems - Extended protection for heating and cooling equipment - Duct Cleaning - Financing options available for equipment purchase
BRANDS
Authorized Dealer of: - Carrier - Amana - Rinnai - Navien - Napoleaon - HoneyWell - NEST - ECOBEE
SPECIALITIES
-Commercial & Residential HVAC -Custom Fireplaces - Custom home HVAC renovation - Duct Work - Gas Piping - Air Conditioner and furnace installation and repair for residential and commercial - Oil to Gas Conversions - Radiator Systems - In-floor Heating
WEBSITE
http://www.mapleair.com/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
55
RETURN POLICY
100% Satisfaction for 1 year with Carrier products
PAYMENT METHOD
Cash, Cheque, Credit Card, Financing
LICENSES
Refrigerant, Gas
MEMBERSHIPS
TSSA,HRAI, BBB,Carrier FAD
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Per job Pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years parts and labour warranty available
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.