Maple Air Inc

Heating & Air Conditioning
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Reviews for Maple Air Inc

Average customer rating:
9 10 (142 reviews)

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TP in Sharon
TP in Sharon
0 reviews Sharon, ON
10/10

New Amana furnace

During a recent heatwave, storms passed through our area on a Sunday evening and we had a power outage lasting two hours. When power was restored, everything in the house came back on except for our furnace! This meant no air conditioning or furnace fan to help circulate air in the house during the heatwave. On Monday, Maple Air sent one of their technicians out who diagnosed that our control board and other parts on the furnace had been damaged by a power surge. Farzad atMaple Air in Concord was extremely helpful to us in quoting a price for a new furnace and in dealing with our insurance adjuster for our claim. By the following Friday (which was the start of the August long weekend!) Farzad had all of our products ready and arranged for an installer to come out the next day. Ahsan and Vic were very professional and did a great job of installing our new furnace and humidifier. They made sure everything was working (including the air conditioner) and they kept the jobsite very clean during and after the installation. We GREATLY appreciated them giving up most of their Saturday of the long weekend to get our furnace installed and our air conditioner up and running again!! We have always had great service from Maple Air and we would not hesitate to recommend their services to anyone.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your positive feedback! At Maple Air we do take pride in our dedication to customer service and quality work. We truly appreciate your loyalty with us and look forward serving you as your heating and cooling contractor for all your Furnace, Air conditioner and fireplaces.
We do appreciate your continuous business and we welcome you again to our Maple Air family. If you do have any request or concerns please do feel free to contact us at any time!

Thank you,
Customer Success Manager
Maple Air Inc.
Heating-Cooling-Fireplaces

dsaranovic.ds
dsaranovic.ds
0 reviews Toronto, ON
10/10

Ac and Furnace

Excellent Job is done very professional. Ian very satisfied What they did nothing else to tell

1 of 1 people found this review helpful.
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Company Response

Thank you for your positive feedback on Maple Air. We are glad you were happy with your carrier heating and cooling system installed.

We look forward having you as our client for years to come!

Welcome to our Maple Air family.

Customer Success Manager
MAPLE AIR INC.
Heating - Air conditioning- Fireplaces

will smith from Thornhill
will smith from Thornhill
2 reviews Markham, ON
10/10

Dead Air Con

Panic the day before a long weekend when the humidex forecast was scheduled to hit 41. Our 26 year old unit finally gave up the ghost. Luckily I called Maple Air, and thanks to Omid, who agreed to supply and install a replacement the next day.

Special thanks to Farzad who sweated his guts out removing the dead unit, and installing the new device.

Customer experience - outstanding - reasonable price, timely commitment, delivery as promised, and professional and informative installation.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your positive feedback. We always look for ways to better our quality of work and services. It means a lot to know that our clients like your self have been happy with our dedication to providing the best service within heating and cooling in the greater Toronto Area.

Thank you again for sharing with us your experience and we look forward having you as our client for years to come!

Customer Success Manager
Maple Air Inc.
Heating - Cooling - Fireplaces

Sunil N.
Sunil N.
0 reviews Brampton, ON
8/10

HVAC install - Furnace and AC

Right from quote to install - all worked like a charm. Farzad was so open to any of my queries I had during this deciding phase. He was so genuine in his approach and always return the call if he could not pick up my call.

And there comes the cherry on the cake - two guys turning up sharp on scheduled time and doing a clean install. Very professional in their attitude and work and they were patient enough to answer all the queries I had. I would recommend them who wants a hassle free upgrade from inception to install. Much appreciated, Farzad and team.

1 of 1 people found this review helpful.
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Company Response

Hello Sunil,
Thank you for your Positive feedback! We're glad our approach and installation was to your satisfactory. At Maple air Heating and Cooling we do strive for becoming the most reliable HVAC contractor in the Greater Toronto Area. We welcome you to our Maple Air family and we look forward working with you for years to come.

Thank you again for your business and trust!

Customer Success Manager
Maple Air Inc - Heating - Air conditioning - Fireplaces

Tracy
Tracy
0 reviews Aurora, ON
10/10

Heat Pump, Air Conditioner

I went with Maple because my Property Manager of my townhouse complex in Aurora said these guys do the best job and get the most customer satisfaction from what other townhouse owners have said.

I have to say that I can't remember when I've had better service. If I could give higher then 5 stars I would. Farzad - the sales agent was so amazing and had such great follow up and support -- went way beyond what was expected.

And Farshseed and his crew - what can I say - probably the best technicians and installers I have ever seen! Very high quality and left everything so clean. He has been doing this for over 20 years and really knows what he is doing.

Can't recommend them enough - such good-hearted people of integrity. Thank you Maple Air!

1 of 1 people found this review helpful.
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Company Response

Hello Tracy!

We thank you for your positive and constructive feedback!
As a company we always do our best to ensure high quality and customer satisfaction is met. We are truly happy to have clients like your self and we thank you for giving us the trust to work with you!

Your Performance Ductless system is one of a kind in its class and be sure you have made the right decision not only with your units but also working with Maple Air. As we do specialize in working with ductless systems for many years.

We welcome your to our Maple Air family and we look forward having the opportunity to work with you!

Thank you,
CUSTOMER SUCCESS MANAGER
MAPLE AIR INC.

Private User
Private User
Private User reviews Toronto, ON
10/10

Air conditioner / humidifier purchase & installations

We got the referral from our friend and we are very happy with the service. Presented with options, the sales person helped us decide which unit was the best for us by explaining the differences among the options.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your positive review! We are glad to have you as part of our referral program!

We hope you enjoy your new Carrier Air conditioner and we welcome you to our Maple Air family!

Thank you,
CUSTOMER SUCCESS MANAGER
MAPLE AIR INC.

hkraman
hkraman
0 reviews Mississauga, ON
10/10

Ductless A/C installation

Farzad and Farsid did an amazing job. this was perfection personified. They do the work slow and steady, gave the complete details and no surprises. Will definitely recommend them among my friends and anyone reading this.

Thanks a lot!

1 of 1 people found this review helpful.
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Company Response

Thank you Raman for your positive feedback on our work for your Carrier ductless air conditioner. We are glad to be able to provide you with a full hvac solution to help you save on electricity cost moving forward.
We do look forward having you as our premium client for many years.

Welcome to our Maple Air family and thank you for your business and trust!

Customer Success Manager
Maple Air Inc
Heating-Cooling-Fireplaces

amarieicemanuel
amarieicemanuel
0 reviews Toronto, ON
10/10

Ac/Heating Pump

The work was done very well and fast.Farzad and Faissan
High professionalism.
Thank you so much.

1 of 1 people found this review helpful.
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Company Response

Thank you for your positive feedback to Maple Air.
We hope you enjoy your Carrier ductless heat pump system.

We're glad to have you as our client for years to come!

Welcome to our Maple Air Family!

Maple Air Inc.
CUSTOMER SUCCESS MANAGER

Mike V.
Mike V.
0 reviews Vaughan, ON
10/10

New Furnace, A/C & Tankless Water System

First class Installers. The whole process was great from purchase to install. Highly recommend Maple Air. Farzad was fantastic. On time as promised.
Call me for any questions regarding using this company. Very satisfied on this side and you will be too.
Mike
416-997-7653

1 of 1 people found this review helpful.
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Company Response

Thank you for your positive feedback! It is our pleasure to have you as our client moving forward. We're glad you invested in the top of the line Carrier furnace and air conditioner unit. 24Vna9 Carrier air conditioner along with Carrier 59Mn7 Furnace work really well together to give you the best comfort within your home. Enjoy the units and Maple Air will be there if you need anything.

We welcome you to our Maple Air family.

Customer Success Manager
MAPLE AIR INC.
Heating-Cooling-Fireplaces

Clem
Clem
0 reviews Brampton, ON
10/10

Air conditioner replacement

Maple assisted us in selecting a replacement ,then completed the install. The crew were competent and very professional

1 of 1 people found this review helpful.
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Company Response

Thank you Clem for your positive feedback! We welcome your to our Maple Air family.

Your Air conditioner is backed by 10 years parts and compressor warranty and we are pleased to be your heating and cooling contractor for any future inquiries.

Thank you again for your feedback and we look forward serving you and group of referrals!

Maple Air
CUSTOMER SUCCESS MANAGER

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Air Inc

At Maple Air Inc Heating and Cooling we value "Quality Service" and our goal is to bring comfort to your home and ultimately your family. We specialize in Installation, Repair, and Maintenance of all heating and cooling systems for both residential and commercial. Our knowledgeable service team is fully dedicated to help you with any issues and inquiries regarding your heating and cooling needs.
Maple Air Inc. Services:
•Gas Water Heater
•Furnaces
•Air Conditioners
•Residential Units
•Commercial Units
•Boilers
•Programmable Thermostat
•Indoor Air Quality Systems
•Heat pumps
•Ventilation systems
•Duct Work for residential and Commercial
•Gas Piping for BBQ & Stove
•Fireplaces

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Air Conditioners - Furnace - Boilers - Tankless Water heater - Rooftop units - heatpump - duct-less air conditioners - Air Handler - Fireplace - Thermostats - Indoor air quality systems - Humidifier - Air Cleaner - HRV/ ERV
SERVICES
- Installation of air conditioner and furnace - Duct Work for residential and commercial units - Gas piping for BBQ, Stove, and Dryer - Air Conditioner and Furnace Maintenance - Tank-less water heater installation and tune up - Repair on all heating and cooling systems - Extended protection for heating and cooling equipment - Duct Cleaning - Financing options available for equipment purchase
BRANDS
Authorized Dealer of: - Carrier - Amana - Rinnai - Navien - Napoleaon - HoneyWell - NEST - ECOBEE
SPECIALITIES
-Commercial & Residential HVAC -Custom Fireplaces - Custom home HVAC renovation - Duct Work - Gas Piping - Air Conditioner and furnace installation and repair for residential and commercial - Oil to Gas Conversions - Radiator Systems - In-floor Heating
WEBSITE
http://www.mapleair.com/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
55
RETURN POLICY
100% Satisfaction for 1 year with Carrier products
PAYMENT METHOD
Cash, Cheque, Credit Card, Financing
LICENSES
Refrigerant, Gas
MEMBERSHIPS
TSSA,HRAI, BBB,Carrier FAD
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Per job Pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years parts and labour warranty available
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