Dave from Calgary

The Door House has installed the garage door openers at both our primary residence and our rental property. While the openers at our residence have operated trouble-free for years and years, there has been an intermittent problem at the rental unit. We thought the problem was called by poor alignment of the sensors, so we were reluctant to pay the $100 call-out charge. Eventually, the problem got so bad that we called them out and Randall quickly determined that there was a faulty sensor, which had probably been faulty since they installed them for us. Since he happened to have a used sensor in his van, he replaced the defective one without charge, saying that it had probably been defective at installation. No charge! And he tightened up some loose bolts on the door while he was there. I can't say enough about the service we have received, and I will certainly call on the Door House again.

We replaced all of the windows in our house with vinyl triple-glazed low-e windows from Western Windows. We also replaced a three panel patio door and a privacy window in our attached garage. We were very satisfied with the quality of the product and the installation went smoothly. We had the kitchen window cut down to improve the view and were nervous about installation problems, but everything worked out fine. It was a pleasure to work with Kevin in developing our specifications for the work and all of his installers did a wonderful job.