Western Windows Alberta Ltd

Windows & Doors Installation & Service
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94%

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Reviews by rating (past 12 months)

Reviews for Western Windows Alberta Ltd

Average customer rating:
9.5 10 (40 reviews)

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Ken, Calgary in Calgary
Ken, Calgary in Calgary
1 review Calgary, AB
10/10

Very Reputable Company

I had windows and doors replaced on Aug. 29, 2018 and Nov. 23, 2018 on my townhouse. I was happy with the product and the color. On Nov. 23, 2018 someone complained to the Board the colors didn't match the complex. The Board told me to repaint in the winter by Dec. 3, 2018!!!

Kevin, the owner will replace all the windows and doors installed with brand new ones painted in the correct color at no cost to me!!!

OMG, what a reputable company!!! Western Windows was my first and
only choice since my brother and a co-worker replaced their windows
with Western and were totally satisfied. I highly recommend them due to the awesome product and most importantly, the honest and reputable owner and company. They really stand by their product and workmanship.

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Company Response

Thanks for the great review Ken, we are glad we could make things right. We take great pride in offering great products and service.

My New Windows in Calgary
My New Windows in Calgary
1 review Calgary, AB
10/10

Window Replacement

We made an appointment to tour the show room at Western Windows, and after talking with Jeremy and viewing the show room, we knew we had found the company we wanted to hire. Jeremy was very knowledgeable, and friendly, and we had our first round of questions answered.

We booked a 2nd in-home appointment to discuss our site and the products/windows that would suit our budget and our needs.

Jeremy came by a 2nd time with a fellow to assist and measured our windows.

Once our order was completed they contacted us to set up an appointment and arrived the day we had planned even though we had a snow storm the day before and yard wasn't easy to get around in.

The installers worked hard and fast, and by the end of the day all 16 windows were in. They came back a 2nd day to install a lovely, triple-pane sliding door and finish the inside trim around our windows. They did a lovely job.

We are pleased with the windows and the good service we received from Western Windows.

Just want to add, this was a large order, and they didn't require a deposit which gave us an added peace of mind. They promptly answered our emails and questions as things came up.

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Company Response

Thanks for the great review. We are glad everything went so smoothly. Thanks for your business.
Jeremy Ryan

DO in Calgary
DO in Calgary
1 review Wetaskiwin, AB
10/10

Install Front Door

Great customer service starting from selecting the door to following up with questions related to product and install.

Installation done with a couple of hours and done neatly and professionally. Very please with the service and product.

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Ken, Calgary in Calgary
Ken, Calgary in Calgary
2 reviews Calgary, AB
10/10

Job 1 --Window and Door Replacement

I had Western Windows replace windows and doors for Job # 1 on Aug. 27 and 29. I was extremely pleased with Terry who provided the estimate. He explained everything in detail so I could understand. He was very patient with my questions and did not pressure me at all. He left the decision as to when I would complete the job. Terry helped me with hinges on a kitchen cabinet door, too!!!

I chose Western Windows because of Terry and also, my brother and a co-worker had work completed by Western and were very happy.

The work was done on time and to my satisfaction.

All the office staff were extremely pleasant to deal with also.

I highly recommend Western Windows for any window and door replacements. I will complete Job # 2 in November, 2018 with Western Windows. I did not consider any other company.

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Company Response

Thanks Ken, it was a pleasure doing business with you as well. We look forward to hear from you when you are looking at doing Job #2.

Mastercrad1 in Calgary
Mastercrad1 in Calgary
1 review Calgary, AB
10/10

Window Replacement

Replaced a bay window with the base. The price was reasonable, the quality and workmanship was excellent. Knowledgeable and professional staff. On time on each stage and they exceeded my expectation with an eye pleasing result. It is on my recommendation list to my family and friends on window shopping.

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Company Response

Thanks for taking the time to write this review! We strive to do our best for each and every customer. We are very proud to have been able to do such a great job on your bay window. Thanks for sending us out as a recommendation, it really means a lot to us.

Dianne in Wetaskiwin
Dianne in Wetaskiwin
1 review Wetaskiwin, AB
10/10

Window replacement

The men arrived promptly on time and were very personable. They were friendly and worked quickly yet by all appearances, also efficiently. Removed footwear upon entering etc. Great job, thanks!

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Company Response

Thanks Dianne!

Archie  in Okotoks
Archie in Okotoks
1 review Okotoks, AB
10/10

new windows

From beginning to end I was very satisfied with the quality of service and the product. Jeremy Ryan was a pleasure to deal with, kept his word and gave us a great experience.

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Company Response

Thanks Archie, it was a pleasure to deal with you as well. Your business is greatly appreciated!
Jeremy Ryan

Q from Calgary
Q from Calgary
1 review Calgary, AB
10/10

replaced my front and rear door

We just replaced the front and back door to our house and are very impressed. Jeremy was excellent answering all our question and finding us the two doors we were looking for. They were from manufacturers they carried but not models they had installed before. Jeremy got us the color swatches and all the specs on these unique doors. The install guys were outstanding and very professional. They installed the doors in a few hours and cleaned up completely. So far we have had no problems with the doors and are amazed by how well they keep out the cold and the noise, as we back on to a busy street. The look is outstanding and we now have the best looking doors on the block. Our front door has a large distinctive window that lets lots of light into our hallway. The back door is frameless with internal blinds that looks stunning. We are now looking at new windows.

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Company Response

Thanks for taking the time to send in a review. We are glad that you are happy with your new doors. They look great!

Private User
Private User
Private User reviews Calgary, AB
9/10

Window replacement

We had some 12-year old windows replaced and Western Windows was a pleasure to deal with. The windows were ready when expected, the installers were on time and professional, and Jeremy was very helpful and resourceful. When it was discovered upon delivery that some of the panes of glass did not match our existing ones, Jeremy arranged to get new glass the same day, and continue with the time-consuming part of the installation in the meantime so that the work did not have to be rescheduled. The windows themselves are much warmer than our old ones. Everyone we dealt with was very positive and we would use Western Windows again.

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Company Response

Thanks for taking the time to leave this review. We are glad to have been of service.

Brent in Calgary
Brent in Calgary
1 review Calgary, AB
10/10

Replaced all of our Windows

We are very happy with the job Western Windows did in replacing all of the windows in our home. The installers were very professional and completed the job in only one day, I really thought it would take much longer. They tried to minimize the mess and disruption in spite of the cold weather on the day that they did our windows.

Kevin and Jeremy were both excellent to deal with and explained all the differences and pro and cons of various windows.

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Company Response

Thanks Brent! Jeremy here, it was a pleasure doing business with you. Enjoy the new windows!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Western Windows Alberta Ltd

Western Windows has specialized in replacement windows and doors for over 30 years. Our sales, manufacturing and installations are all factory direct which we feel is the key to maintaining high standards that both homeowners and commercial clients have come to expect.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Quality crafted windows and doors Choice of top brand names sidings and accessories
SERVICES
Custom doors and windows installations & renovations
BRANDS
Novatech, ODL
STYLES
Casement windows, awning windows, double slider windows, double hung windows, single slider windows, single hung windows, entry doors, patio doors, steel doors, fibreglass doors, garden doors, sliding doors
SPECIALITIES
Guarantee that new product is custom fit for the home Prompt friendly service Extensive product warranties Knowledgeable staff who can answer your questions and offer suggestions keeping quality and cost in mind
WEBSITE
http://www.westernwindows.com
YEAR ESTABLISHED
1977
NUMBER OF EMPLOYEES
20
MEMBERSHIPS
Better Business Bureau, Consumers Choice, Energy Star, Canadian Window & Door Manufacturer Associati
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All work is covered under Western Windows' product, materials and labor warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.