Western Windows Alberta Ltd

Windows & Doors Installation & Service
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93%
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Reviews for Western Windows Alberta Ltd

Average customer rating:
9.4 10 (34 reviews)

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Archie  in Okotoks
1 review Okotoks, AB
10/10

From beginning to end I was very satisfied with the quality of service and the product. Jeremy Ryan was a pleasure to deal with, kept his word and gave us a great experience.

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Company Response

Thanks Archie, it was a pleasure to deal with you as well. Your business is greatly appreciated!
Jeremy Ryan

Q from Calgary
1 review Calgary, AB
10/10

We just replaced the front and back door to our house and are very impressed. Jeremy was excellent answering all our question and finding us the two doors we were looking for. They were from manufacturers they carried but not models they had installed before. Jeremy got us the color swatches and all the specs on these unique doors. The install guys were outstanding and very professional. They installed the doors in a few hours and cleaned up completely. So far we have had no problems with the doors and are amazed by how well they keep out the cold and the noise, as we back on to a busy street. The look is outstanding and we now have the best looking doors on the block. Our front door has a large distinctive window that lets lots of light into our hallway. The back door is frameless with internal blinds that looks stunning. We are now looking at new windows.

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Company Response

Thanks for taking the time to send in a review. We are glad that you are happy with your new doors. They look great!

Private User
1 review Calgary, AB
9/10

We had some 12-year old windows replaced and Western Windows was a pleasure to deal with. The windows were ready when expected, the installers were on time and professional, and Jeremy was very helpful and resourceful. When it was discovered upon delivery that some of the panes of glass did not match our existing ones, Jeremy arranged to get new glass the same day, and continue with the time-consuming part of the installation in the meantime so that the work did not have to be rescheduled. The windows themselves are much warmer than our old ones. Everyone we dealt with was very positive and we would use Western Windows again.

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Company Response

Thanks for taking the time to leave this review. We are glad to have been of service.

Brent in Calgary
1 review Calgary, AB
10/10

We are very happy with the job Western Windows did in replacing all of the windows in our home. The installers were very professional and completed the job in only one day, I really thought it would take much longer. They tried to minimize the mess and disruption in spite of the cold weather on the day that they did our windows.

Kevin and Jeremy were both excellent to deal with and explained all the differences and pro and cons of various windows.

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Company Response

Thanks Brent! Jeremy here, it was a pleasure doing business with you. Enjoy the new windows!

Sue f.
3 reviews Calgary, AB
10/10

A+ experience from start to finish; from visiting show room, in-home measurements, quotes and final check from Terry, install of a patio and garden door yesterday in the NW by Mike, Jessee, and Caleb. We could not ask for better service, product or customer experience. The installation crew was on time, professional, courtesy, did a great job removing old doors and installing new doors. Surfaces and floors were covered, cleaned up inside and outside and wiped doors down before left. Doors being replaced were older and Terry provided us with great options and recommendations to ensure we selected doors that worked for our home, double and triple panes with built in blinds. In the future, we hope to replace front door and some windows over next couple of years. Will only use Western Windows and we would highly recommend. A+++

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Company Response

Thanks Sue, it was a pleasure doing business with you!

lynda lamarche in
1 review Calgary, AB
10/10

these guys are awesome .making sure everything is in good working order before leaving clean up after .They come before hand ,to measure everything .then when it comes measure again .My whole house has been done by this company and we had lots of people comment on them

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Company Response

Thanks Linda, it was a pleasure dealing with you as well. Thanks for the awesome review!

Ian H Muir in Calgary
1 review Calgary, AB
10/10

This company ROCKS, save your time and money with the big guys. I had quotes with all the big box stores. western was within two hundred dollars of all of them. So I did go with the Western because I dropped by their shop had a tour. And liked what I saw and heard. Less than two hours from start to finish. And they even cleaned up nicely!!! A++++++++FIVE ******

Ian H Muir

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Company Response

Thanks Ian, it was a pleasure doing business with you as well. Thanks for the review!

John H from Calgary
3 reviews Calgary, AB
10/10

we were so pleased with the work that western windows did replacing our bedroom bay windows in the spring of 2015 ( see the earlier review) that we decided to advance our plans and replace the rest of our windows plus the patio door in the summer and fall of 2015 in two stages. the quality of workmanship of the windows is excellent, the installers did good quality work and arrived on time. two things stood out about the installs - one was the care they took cutting some recently installed and very expensive floor tile to fit the patio door and then sealing it, and the second was when we discovered that the patio door windows had some surface scratches in the viewing area - it took two visits with new glass (the first time the new panes had similar scratches) and then they changed their supplier - but the new panes are perfect. with the recent spate of colder weather we really notice the difference in the comfort of the house, especially where the new patio door is installed. almost no window sweating. the staff from Jeremy who does the measuring and quoting, and Breanne at reception is just top notch. this is a well run family business that takes pride in their work. I would recommend western windows with no hesitation. also, their pricing is extremely reasonable, especially compared with companies that import their windows from the united states.

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Company Response

Thanks for the kind words. It was a pleasure to do business with you! Have a great 2016. We greatly appreciate you taking the time to fill out this review.

Harold from Calgary
2 reviews Calgary, AB
8/10

Western Windows installed front and back exterior doors on our home. The front door also has a sidelight. Western Windows provided a good selection of product options to choose from. Their pricing was competitive with another vendor we explored. Unfortunately, one of their suppliers was a bit late in delivering the product, but this was not a serious problem. The installers arrived promptly, and performed their job professionally and courteously. The office staff was available when we needed to speak to them and all of our questions were answered satisfactorally. We are comfortable recommending them to others.

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Steve from Airdrie
1 review Airdrie, AB
10/10

We just had our front door and living room window replaced by Western Windows and are very happy with our decision to use this company. Although we haven’t had any bad weather yet to “fully test them”, we do notice that outdoor noise is much quieter. The products are beautiful and solid and the installers were prompt, courteous, professional and left no mess behind. We met with and had quotes from several other companies, but we felt very confident going with Western Windows, regardless of whether their price was higher or lower. We will again be using them as we replace the remaining windows on our house.

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Company Response

Your door is a beautiful door. We are glad that you love it. Thanks for taking the time to submit this review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Western Windows Alberta Ltd

Western Windows has specialized in replacement windows and doors for over 30 years. Our sales, manufacturing and installations are all factory direct which we feel is the key to maintaining high standards that both homeowners and commercial clients have come to expect.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Quality crafted windows and doors Choice of top brand names sidings and accessories
SERVICES
Custom doors and windows installations & renovations
BRANDS
Novatech, ODL
STYLES
Casement windows, awning windows, double slider windows, double hung windows, single slider windows, single hung windows, entry doors, patio doors, steel doors, fibreglass doors, garden doors, sliding doors
SPECIALITIES
Guarantee that new product is custom fit for the home Prompt friendly service Extensive product warranties Knowledgeable staff who can answer your questions and offer suggestions keeping quality and cost in mind
WEBSITE
http://www.westernwindows.com
YEAR ESTABLISHED
1977
NUMBER OF EMPLOYEES
20
MEMBERSHIPS
Better Business Bureau, Consumers Choice, Energy Star, Canadian Window & Door Manufacturer Associati
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All work is covered under Western Windows' product, materials and labor warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.