Reviews

10/10

Paul was not cheap - there, that's out of the way :) Paul was one of the most conscientious professionals I have had the pleasure to work with; I purchased a new home and ended up getting appliances that were different sizes than the cabinetry would permit....I mistakenly thought that getting them modified would be an easy job that I would easily be able to find companies to help......how wrong I was, and how much I learned from Paul on what it takes to do the job properly. Paul took my panicked call (after having tried multiple other options including the builder) and got a sense of what was needed, he gave accurate estimates based on pictures I sent and was over within a few days. After getting the two cabinets modified to size, I was able to have the appliances installed properly (try living without a proper fridge for a few weeks!) while waiting for the cabinet doors to be manufactured and colour matched with the right stain - Paul had also offered to install high quality pull out shelving in 4 of my other cabinets which were built on-site very efficiently, and with the best hinge/rail hardware available. I have nothing but praise for Paul's attention to detail, passion for his work and experience in fixing kitchen cabinetry challenges that are definitely worth getting a reputable and quality company like kitchenfix.ca engaged for. Paul is a craftsman (ask him about his tools!), so if you are comparison shopping and are just wanting the cheapest deal - his level of quality likely isn't for you; Paul gives no nonsense quotes and explains in detail what you are getting so if you want high quality, professional results that are on time and will make you smile when you look at them or use them - make the call to kitchenfix , and dont look back :)

Approximate cost of services:
$4,200.00
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Company Response

Thanks very much for the review. We try our hardest to please our customers

10/10

Furnace quit in the wee hours of the morning and we all woke up a lot earlier than planned as a result. Called Reliance and Gail was very quick, professional and understanding -she had a technician on site within 2 hours. A special note of recognition to Gabriel Fazzolari (the technician who came out to help) as he mirrored the professionalism and competence first noted with Gail and he had us fixed the same day within less than an hour. Very pleased with the service and the Reliance Support agreement I purchased initially!

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for highlighting this exceptional service experience, Alex. We value the time taken to showcase the great value and peace of mind that comes with a Reliance Comfort Plan. We appreciate this greatly. ~ Rich