Jaime Y from Toronto

We contacted Cozy World based on reviews found on Homestars and we weren't disappointed. We received quotes from 3 other contractors but felt the most comfortable with Fred for many reasons. Our job was complicated because the AC unit is on our flat roof, and the air handler is in the attic (crawl space only). Due to the location of the AC, we needed another contractor (carpenter) to open up a hole in our living room ceiling to gain access. Fred made time to come by when the carpenter was here to ensure the hole was large enough and that the supports were in the right place. Once done, it only took Fred two days to finish the installation. The energy efficient Lennox model he recommended qualified for the heating/cooling incentive and Fred submitted the form for us and gave us clear instructions on next steps. The rebate ($400) was approved in 2 weeks. Fred also registered the units with the manufacturer (Lennox) for us. We really appreciated his technical expertise and overall fantastic service. He was also extremely competitive on price. The air conditioner works great and we would definitely recommend Cozy World.

I called Morningstar based on past reviews on Homestars. We have a two car garage with 2 doors. One of the cables had rusted and fallen off on one side of a door. Danny and his colleague came within a couple of hours. I was home alone with a baby but felt at ease and comfortable with them right away. They were both professional, happy, and down-to-earth. I had done some previous research on the web and asked if I needed to replace the spring as well since it looked rusted all over. Danny took a look and said it could probably last another year or two so why pay now? He said the same when I asked if the cables on the other door should be replaced at the same time. I really appreciated his honesty and that he wasn't trying to make this unnecessarily a much bigger job. They replaced the cables on both sides of one door and also ended up replacing a roller and some other parts and made adjustments so that the door opened/closed more smoothly. They sprayed all the parts before they left. I'm extremely satisfied with their work and the entire process and will definitely use this company again.