Reviews

4/10

We contacted Boonstra as we were without heat. The lady on the phone was friendly and explained the process for service call. Their fee is about $30 more than other companies for service call but they were the only ones that could get there in a timely manner. Steve advised we needed new unit so we booked appointment for that night with sales person Sean. The sales pitch took 2 hours and on numerous occasions I asked what the price would be only to e asked further questions and receive no answers. After the process we finally found out that the same Goodman unit others quotes $2800 on Boonstra's charges $3800. Pricing is in left field. I completely understand premium pricing but this is gouging. Would never recommend this company.

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Company Response

Michael I am sorry about your experience; if there is anything I can do please do not hesitate to call me at 289-684-1839. Regards, Craig Goettler

10/10

Great service. They showed up within a day and were prompt with the install of protective grates to ensure the creature did not return. Mike and Matt were friendly and straightforward to deal with.

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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Service was very professional. Jason arrived on time for the quote and was easy to get a hold of with any questions. The team that attended our home were professional and left a clean work site behind. Would highly recommend Insta-Insulation to anyone.

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Company Response

Hello Michael! With so much information available on-line now about products and services, it's great to have all of this info at your fingertips for research but it has made the salesperson's job more critical than ever to answer questions and help customers make sense of the facts they've gathered so they can make the best choice for their specific project. Jason and our other sales advisors definitely deserve the gold stars they frequently receive from their honesty and dedication to making sure their recommendation results in your complete satisfaction! Thank you so much for recognizing Jason's efforts along with those of our install crew who take great pride in leaving your home as clean or sometimes even cleaner than they found it! We couldn't be more pleased to receive your wonderful feedback and "without question" we than you for choosing Insta-Insulation! Sincerely, Crystal - Customer Care

10/10

Install crew (Leo and team) were great to deal with the cleaned up after and made quick work. Mark was great to deal with ad was willing to work with us to deliver quality product within our budget. A couple small hiccups with the install but quickly addressed by both Mark and Leo. Overall great company to deal with.

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Company Response

Thank you for your positive feedback, we are happy to hear that our team of experts and quality product have exceeded your expectations. We hope you would recommend us to family and friends.