Reviews

10/10

We were in the process of buying a property and decided to contact IAQ Ottawa for the Home Inspection, when we called their office they were very kind and despite off being overbooked, Marie their office manager opened an extra space for us and we were able to get the inspection done according to our time frame . Shawn Rankin, the home inspector was amazing, he was very professional and satisfied all of our needs he arrived on time and went through all the areas of the property providing with tons of accurate information that help us making a decision. It was not only his knowledge, it was the way he explained it to us in simple words. He did a mold testing and suggested that since the property was located in Alta vista, it could contain Asbestos. We got freaked out since had an idea about how expensive could be to deal with asbestos. But he calmed us down, explaining us about the possible solutions in case that the materials were confirmed as positive. Anyway we decided to expend some money in order to make a wise decision. When the results came back, they were negative for asbestos but positive for mold. During the inspection and in the written report, he pointed some construction issues found, and considered them as potential problems which made us not to purchase the property. I really appreciate his help and considered that it was the best that we could have done, we won’t hesitate to call him back for future inspections. He saved us from having big problems and headaches. I would certainly recommend IAQ Ottawa and will use them again. Thank you Shawn Rankin.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Sometimes people get too worked up about what they read on internet. Baby steps wins the race. Thanks for the great review!

10/10

I would like to recommend Canada’s Restoration Services. It was a real good experience, since the first contact I made, they were very helpful. I was reached immediately by their Location Manager (Gabriel) and he came the same day. He did the inspection and explained me in an accurate way how they will be providing me a solution. He answered all my questions and was very patient. When I got the estimate, I was surprised because it was less than what I had thought. I replied back immediately whit my approval. In the indicated date, Gabriel and his crew arrived on time, they covered my floor to avoid any damage and all the job was accomplished according the proposal. I hope not to have another mold problem in my life but won’t hesitate to call them back if it is required.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review Georgina!
You were such a delight to work with and I am glad that myself and my team were able to help you.
Sincerely,
Gabriel
Ottawa Location Manager