I had a fantastic consult with Aris Rodriguez about asbestos in my home. He was straight forward, incredibly knowledgable and actually advised that it wasn't the time to spend money on the testing based on our plans and timeline with our home. He also advised me on what the next steps should actually be and what questions I should be asking other trades we were having come in and when the right time would be to engage him. I so appreciated his honesty. A solid professional to say the least. Thanks Aris!

Experience a very bad flood due to heavy rain and sewer back up from the streets. Insurance companies for the area were slow to react to all the homes that were impacted. The preferred vendors kept delaying inspection and responsive action. Sadly, the more time it took to get something done, my home was going to suffer and my family would have to wait longer to get back into the house. So, I called Canada’s Restoration Services.

PM Roberto came on-site, inspected the damage, and had a cleaning crew start the following day. Refered my neighbour to them and they were onsite cleaning my neighbour’s the one day after. With all the sewage and damage contents removed, my family was able to move back into the house quite fast.

Four days after CRS was done (seven days after the flood), one of the insurance company’s preferred vendors called to schedule a clean-up. Three days later (ten days after the flood), the second insurance company’s preferred vendor called to schedule a clean-up. Told them both to....off.

Canada’s Restoration Services was quick, fair, and handled the insurance paperwork for me.

We had an inspection that identified some mould in a portion of the house and suggested we might need a remediation. When Alex came to talk to us about it he said we could handle it ourselves with a good cleaning. How unusual it is to find such honesty in a company. Hoping we won't need their services in the future but if we did they'd be the first we'd go to.

We had a bit of mold in the furnace room, after our AC leaked. I had treated the area with bleach, successfully, but wanted to be sure there wasn't any hidden problem.
Customer service was above and beyond! My conversation to set an appointment actually made my day better, and Aris arrived promptly to inspect. He is courteous, knowledgeable, and extremely professional - but more than that, he is HONEST! He explained to me exactly how to avoid having the problem in the future and said that we were ok re: the mold. I'm so glad he drove out to see us (we're outside the city). I'd call again in a heartbeat.

We first used Canada’s Restoration Services (CRS) two years ago when we discovered a mold issue under our kitchen sink. I chose CRS for that job because of their many excellent reviews and I wanted a company experienced with mold. The spores are dangerous when released into the air, and we have a family of asthmatics. The mold had spread under the floor and down to the basement but the foreman, Jon and his team at CRS did a great job. Plus, their financing options made a large and completely unplanned reno job become financially feasible!

This spring, when we came home to see water flooding from our bathroom, down the hall and through the floor into our basement, CRS was the first call we made. Jon was on site that very afternoon, and had several large fans and dehumidifiers in place the next day. Unfortunately only the basement flooring could be salvaged. In addition to the vinyl flooring in the bathroom, our laminate flooring in our hallway, kitchen, living room, and three bedrooms was destroyed as it is not tolerant to water at all. (Fortunately, our insurance picked up the tab on this one). The extent of the job made the last one look like a Sunday afternoon DIY by comparison. Virtually every room in our house had to be boxed up, all furniture emptied, and our family relocated to a hotel to replace the floors. The workers were very careful in removing the appliances, toilets, closet organizers, kitchen cabinets, electronics, and other furnishings, so that it could all be put back undamaged and intact. For example, when disassembling headboards, tables, and so on, they were conscientious in taping the hardware to the furniture so it didn’t get lost, and wrapping fragile items to prevent breakage. CRS provided quality packing paper, boxes, storage sea cans, and carefully packed and labelled everything.

There were delays on the job, of both the normal and abnormal varieties, such as the PM (Jon) leaving the company unexpectedly and some caused by the flooring company used by CRS. While we definitely were NOT impressed with Action Flooring, the GM of CRS, Jorge made even this work out all right in the end. From the second he became our contact person, Jorge made sure everything went smoothly and coordinated with our insurance company to make sure everything was covered.

Although I am certain he had many jobs to look after, Jorge took personal responsibility for our contract when Jon left, and made us feel like we were his most important priority. He was terrific to deal with. Jorge (aka George) was in daily contact with us, even when he was out of the country. He worked very hard to resolve all issues to our satisfaction, with either his workers or the contractors (plumbing, flooring, etc). In short, he did everything possible to get us back in our home, in even better condition than it had been before the flood.

We had multilevel damage from flooding after an ice storm. CRS and their manager Aris were able to do a quick and very good job in demolishing, drying and reconstructing a soaked kitchen and basement. They were very quick to respond to messages, and were able to keep within the budget they estimated at the outset, which helped us stay within the lump sum given by our insurance company. They even compensated us for a cooktop that was damaged during the demolition process. Overall a very ethically and professionally run company; hopefully we won't need their services again but if I ever do run into flooding, they would be the first people I would call.

We were so very happy with the service we received from Canada's Restoration Services. We had a flood damage, causing such a mess. The team ensured all our needs were met and that everything would go back to normal in no time. Great work and team!

Water leak in basement ceiling. Minor water damage. Aris, Project Manager, arrived on time and assessed the damage. Since it was minor, advised to wait until the next occurrence and call them back to find out exactly where the leak is coming from and extent of damage.

I am satisfied with the service, but will have to wait until actual work is done, if need be, to rate their performance.

Fantastic service from start to finish. We discovered mold in our attic hatch during an inspection when selling our house. Requiring the work to be done quickly and thoroughly we called Canada Restoration Services based on reviews we had read. John was easy to contact throughout the process and knowledgeable in all regards to what we required. Both he and Stephanie adapted to our work schedules and inspected and completed the work at times that we preferred. Stephanie completed the work in a timely manner and with attention to detail. They charged what they initially quoted and were pleasant to deal with throughout. Great customer service!

We had our dryer duct break inside the wall causing "attic rain " to form which caused water damage which also caused mold. The first TWO G/C that we hired were completely useless and unhelpful.
Jorge came to our rescue:) ( one of the owners of Canada's Restoration Services.) He was helpful, knowledgeable, respectful and guided us through the process. HIs staff were great so polite and caring. the kept the work site clean and manageable. I have a home based business and they tried their best to make sure they did not interfere with my clients access while they were working. I felt my clients safety was not compromised as they entered the work area to gain access to my business.
My dealings with this company was great both Jorge and John should be very proud of their company and it's employees. Awesome job!
A special thanks to Alex he worked long and hard some days to get the job done as quick as possible. He's a great guy and I really felt like he cared.