Reviews

10/10

The team of Robert and Robert is professional, reliable, and clean. They complement each other and get the work done in a timely manner. I am very impressed by their ability to so many areas of renovation from plumbing to electrical to changing locks. Thank you so much for your patience and excellent work! It is much appreciated.

Approximate cost of services:
$50,000.00
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Company Response

Thank you very much.It was easy to work with you.

4/10

When I was getting an estimate for the job, the owner responded to my calls. Once I made final payment, he ignored my calls and emails. I had a question about what to do about external plugs for the lights in the winter. After only 8 months, a pole has cracked and the owner is ignoring my calls/emails. It is very important to provide after-service, not just to get the job.

Approximate cost of services:
$20,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I highly recommend Restoration 1 Kitchener. I recently had water damage in my basement and they were prompt, helpful, and professional. They came in quickly to check out the damage and reassured me that they would take care of things. They dealt with my insurance company directly and provided them with very complete reports of all work that they completed. I feel fortunate to have worked with them through this difficult situation.

Approximate cost of services:
$7,000.00
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Company Response

Hi Flora. It was our pleasure helping you through this difficult situation. Thank you for having given us the opportunity to be of service. All the best to you and your wonderful family.

10/10

I hired Jules Flooring since it was highly recommended by two of my friends. I needed to place hardwood in the entire upper level (4 bedrooms and hall) and remove carpet on stairs to upstairs and to basement. The owner was very helpful and explained everything to me in terms of preparation and time line. He was on time to do the job and accurate about how long it would take. My carpets were removed and care was taken to prepare the subfloors. Then unstained wood was placed. This was followed by staining and varnishing. Everything looks great! Furthermore, the after service was outstanding. When I asked for a few things to be retouched, this was done promptly. I am very happy with the service I received and have booked him to do my office and family room. I would highly recommend Jules Flooring to anyone thinking of getting hardwood floors.

Approximate cost of services:
$16,000.00
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