Reviews

10/10

Ricardo installed some light fixtures and a ceiling fan for me. I am completely impressed with the work, the timeliness and the cost of this project!! Ricardo communicated with me via email, and was more than willing to accommodate my work schedule. This was tremendously helpful and reassuring, as I had been waiting a long time for a different person to do this (who left me hanging three times). I had been nervous about the cost of this project, as I am unable to do any of it myself. Ricardo came through with a perfect price. I would recommend Silver Lining to anyone who asks!! Thank you!

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Company Response

Hi Stephanie,
We are so happy that we were here to help! Thank you for taking the time to write us this detailed review about your experience. We look forward to helping out with other projects again soon. All the best.

9/10

Brock installed 2 windows, a patio door, a front door and garage door. Despite some initial gaps in communication, both projects were done on time and the garage I believe was early. When I had a bit of a problem with the garage door closing, Jaime made time to get to my house within 24 hours and corrected the problem for good. Ziggy was great with the rest of the install, and both of them took time to explain how everything worked, and made sure each was installed up to spec. Very pleased with the work, and the house was warmer in 3 hours than it had been all winter. Cheers!

1 of 1 people found this review helpful.
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Company Response

Hi Stephanie!

You had a home renovation project with a little bit of everything we have to offer! That being said, we'd like to apologize for the gaps in communication you felt you experienced in the beginning, we always want to ensure our customers are communicated with from beginning to end & beyond. We're glad that everything was done on time and that Jaime was able to return within 24 hours to rectify the concerns with your garage doors functionality. We truly appreciate your recognition of Jaime & Ziggy.

We're so glad you noticed the change in temperature almost immediately following installation, that sure does tell you a lot about the products quality!

Thank you again, Stephanie. Your feedback is appreciated amongst us all.

10/10

Called Enercare for service for furnace... Jay arrived at the house. He was on time, super courteous and provided me with all the information I needed to make decisions about maintenance of this furnace vs getting a new one. He even gave advice about the water heater while he was working.... very helpful and will definitely recommend!

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Company Response

Hi Stephanie - This is great to hear, thanks for sharing your experience! I will pass your note along to the team. Thank you!

10/10

My neighbours and I engaged the services of TR last fall to replace the roof on our townhouses. After checking many companies, Turnbull was the best bet... They were the most professional, helpful and courteous people, and they found a way to work with my schedule. They explained every service they provided (and the guarantee) as well as the contingency plan should something unexpected arise (but in the event, did not). They were done ahead of schedule, and checked with me to make sure there were no unanswered questions. What I really liked was that they said they would be around later to ask questions, and they really were available for me. Would recommend TR to anyone!

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Company Response

Thank you for taking the time to review our company. It means a lot to our business and it is much appreciated.

TR Management

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I appreciated that the technician was early for his visit... He worked quickly, and explained what l should look for if there was going to be a problem. He corrected the mistake the previous technician had made (very professionally) and made sure l could set it right myself later on. Thanks very much for the great service!

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