This is my second time contracting Royal Stone to do landscape work. Started with a simple patio then expanded to driveway, walkways and the entire yard. With the extremely weather we get here (both heat and cold), workmanship and warranty are extremely important. Most companies out there do offer warranty on their work; however, its not their priority and they do NOT have a dedicated team for it. Some never even come for any warranty work. That's when the nightmares begin.
Royal Stone have completed my project last July, and after the extreme winter we had, a few area had small settlements (most companies out there would ignore me if I show them how minor it is). Here’s where I tested Royal Stone’s customer service and warranty program. I called John on Tuesday, showed him a few pictures, no questions asked, he sent a team here today (Saturday) to get all the work done to ensure I am happy and satisfied. Royal Stone is a company where they put customer first and have great ship, customer services & piece of mind!)attention to details.
Anyone who is looking to enhance their homes with landscape work but don’t want to risk having nightmares, I would highly recommend this company for you! Many would say they aren’t the cheapest, sure, but they r great value (materials, workman