Reviews

10/10

Ryan was super helpful and very informative. He was in contact with us within minutes of requesting a quote to set up an appointment. He showed up on time, was very polite and super friendly and answered all our questions and we settled on a price that seemed reasonable and fair. Very happy so far and can’t wait for the final installation to be completed.

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Company Response

Thanks Al, we can't wait to get out there and finish your install as well. Appreciate the kind words!

10/10

We are extremely happy with our new floors and our experience dealing with Floors Direct in Newmarket. John was a tremendous help, answering all our questions and helping us choose the best flooring for our needs. All the staff, from the estimator to the installers where knowledgeable, helpful and polite and everything from the ordering of the flooring to final installation was done in a timely and efficient manner. The installers did an excellent job in laying the flooring, and cleaning up afterwards. We give kudos to all at Floors Direct and we will be back soon to arrange for additional flooring requirements.

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Company Response

Hi Al, thank you for taking the time to send us a review. We pride ourselves on making sure our customers are satisfied with our service and John is such a nice guy and very genuine to deal with. We are happy you love your new floor and we look forward to seeing you again when you're ready for your next project.

Kind regards

Jeannie