i am a repeat customer, old row townhouse downtown toronto, unfortunately lots of squirrel and racoons in the area. i got a one way door put in and a preventative cage on my vent. as well as my neighbors. i have used another company for wildlife but switched to sos and only recommend sos to my friends. there is no free inspections here but u get what u pay for - through, honest, and reliable service. he takes a vid of the entry area, takes the time to explain to u, u approve the fix, he fixes it, shows you the work, you pay. done. rain, snow (yup) or shine sherwin shows up - reliable guy. also, thanks for going out of ur ways for help me out w. my roof inquiries, completely wildlife unrelated - it just shows, a good guy to deal with.