Reviews

10/10

I first met Dave when he came to my home to diagnose and fix a hidden drip coming from a modular shower. He quickly diagnosed the problem, but soon found other issues from the nightmare "DIY" jobs from the previous owner. There was never any pressure, he patiently showed me what the problems were and recommended solutions. Dave is a genuine craftsman who enjoys his work and does it well, and this shows in his finished work. He arrives when he says he will, skillfully performs the work, and for the price quoted providing excellent value. Many thanks!

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
10/10

The spring on my garage door basically "exploded" in the middle of the night of the long weekend with an awful racket. I saw what the problem was and started to research door companies on Homestars the next day, having used the site before and found excellent tradesmen. Dodds stood out from the rest by the number of first rate reviews, so I sent an e-mail requesting a call/quote for the next morning. I was called promptly the next morning by a very knowledgeable and patient individual, and arranged for Chris, who works the Whitby area to come by. Chris came, surveyed the damage, made his suggestions, and was very reassuring. He was very knowledgeable, courteous, and was finished in no time at all. I am grateful for the excellent service from all aspects; they did exactly what they said they would do, on time, and for the quoted price. I would not hesitate to recommend them to any of my neighbours for garage door repair or replacement.

Approximate cost of services:
$265.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Steve we appreciate this review. Dodds sets the benchmark in customer experience for garage door companies across the G.T.A.

10/10

I called David on September 9th to visit and diagnose a "simple" leak coming from a modular shower. It did not take him long to precisely locate and diagnose the problem, even though it was in a hidden and almost inaccessible location. He soon discovered a multitude of shortcuts and sins from the previous owner who liked to do things on the cheap with questionable handymen. David methodically dealt with each situation, offering options with no pressure, and prevented major future damage from unseen and undetected problems. Davis is a rare combination of experience, resourcefulness, and craftsmanship with very reasonable prices. He is committed to customer service and takes great pride in a job well done. I can absolutely recommend him, and will use him again in the future.

Approximate cost of services:
$2,400.00
Was this review helpful?