We recently had a new Furnace, Air Conditioner, Humidifier and Air Cleaner installed and it is with the greatest satisfaction that we recommend Convertible Heating and Air Conditioning Inc.
Our replacement was not an emergency situation and we had the time to extensively research products by brand name and specifications. We developed a good idea of what we wanted and met with a few contractors to review our needs.
From the very first phone call to get a verbal quote, Marnie was very professional and answered all questions with detailed information. During her site visit to confirm our needs, she listened to all our requirements, suggested options, was very generous with her time in answering our numerous questions and gave us a very competitive quote. We decided on an American Standard system.
Installers, Kamil and James, arrived on time and did an excellent job on our installation. They reviewed with us all aspects of the installation and gave consideration to the layout of our furnace room area when deciding on the best options to run all the necessary piping and exhaust ductwork. Overall, the job was done very professionally, neat and aesthetically pleasing. The pride they took in their work was evident. We especially appreciated Kamil’s recommendation of using a Low Profile Termination Kit on the outside wall which eliminated the unsightly 3” vent pipes. Due to some minor problems, our installation process took longer than anticipated and both Kamil and James agreed to return on their day off to complete the job.
Our overall experience with Convertible Heating and Air Conditioning was very positive.
We felt that we were dealing with a company that not only cares about our home heating and cooling needs; but a company that truly cares about its customers and the services that they provide. We look forward to enjoying our new Air Conditioner and Furnace system and a long association with Convertible Heating and Air Conditioning.
