Wayne from Ottawa

As a homeowner, it is so important to find a contractor that you can trust... I feel like I have found a contractor I can trust in Richard and Vala Home Improvements. I had started the finishing of my basement on my own and decided that I would out source the project after the rough-in inspection with the city. I discovered Sarah Kidder on Homestars.com and she introduced us to Richard (Vala Home Improvements). I was immediately impressed with Richard's professionalism, estimating methodology, and attention to details. In particular, I appreciated the fact that before a quotation was put before me - he had all of his sub-trades assess the project and provide their input. Upon initiation of the project, Richard always took the time to explain the work being done and the keep me apprised of the schedule and any impacts. No corners were cut. Our best interests were always clearly kept in mind. The finished project is high quality and everyone who visits our home is impressed. We love the space and Vala Home Improvements made it happen. The project included our home gym (with a recess in the ceiling for our pull-up bars), an entertainment area, a bathroom, and a bar. Not included in the cost: design fees, accents, furniture, cabinetry, fireplace, and laminate flooring (which were contracted/purchased separately). We are already dreaming up our next project with Sarah and Richard! (So don't be surprised if they are busy)

Exceptional service - Dave (the installer) took his time and did a fantastic job. I could not have asked for cleaner work ... attention to detail was exceptional. Craig provided great follow-up service too.

I purchased a water heater through the Costco Installation program and had no previous experience with Reliable Home Environment. Having been a home owner for 14-years, I have dealt with many contractors for a variety of services. Quite easily, I would put the crew from Reliable (John, Taylor, and Paul) at the top of the list. They were professional, friendly, and sincerely cared about my family's well-being. In fact, they spent a good portion of their time re-doing work on my humidifier and furnace - despite the fact that they were only there to install my hot water tank! Great experience. Great guys... went above and beyond. THANK YOU!