Reviews

10/10

Everyone we dealt with at Old West were professional & courteous. Rick was on-time for initial & subsequent appointments, explained all options & considerations, then followed up with a timely quote. The installers (Jeremy & his co-worker) were friendly, professional and on-time. Respectful of our house, they immediately installed tarps & covers where required to minimize dust & debris. When encountering an electrical line (once the wall was opened up), they were quick to get an electrician on site to fix the problem in a timely manner. The work was completed on time and the quality and fit & finish was 10 out of 10. We highly recommend Old West Windows! Thank you

Approximate cost of services:
$1,800.00
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Company Response

Hi S. Hunter, Thank you for your review on Old West. Jeremy & the gang are great at what they do. They actually take pride in their workmanship. That is not always the case with other window installers. Rick & Cory

10/10

After our garage door failed at 10:00 am, we found Tony through Homestars. He answered our call immediately and booked a 4:00 pm same-day service call. Tony arrived promptly at 4:00 and was courteous & professional. He identified & explained the problem thoroughly with an immediate estimate to repair/replace the broken parts. In less than an hour the job was done (replaced tube shaft, spring, cables and required roller). Highly recommend. Thank you Tony.

Approximate cost of services:
$350.00
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Company Response

We make every attempt to do the repair on the same day as most people use the door as the main access to the house. We also do that and understand how important the door is. Thanks.

10/10

Chelsea was very helpful, courteous & professional in our initial meeting. Great eye for color recommendations for our house. All staff were pleasant and helpful. Installation went smoothly and on time. Competitive pricing. Sheila handled a Hunter Douglas warranty issue (faulty motor) in a timely manner.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for leaving us a review, it is greatly appreciated. I am happy that we could be of help to you with manufacturer warranty issues as well.
Sheila