Having had a good experience with NovelCare (then AirTech) installing a ductless AC unit in our old house, we naturally turned to them to install a dual-zone ductless AC/HeatPump unit in the semi-detatched we moved to last year. As was the case the first time, their service was punctual, professional and courteous. Their office staff, especially Julie who helped us, were friendly and informative. When the unit we initially requested turned out to be unavailable, she arranged to provide us a more expensive unit at no extra cost. The guys who did the inspection and the installation were capable and put in a long day to get the job done.
- Company Response
Thank you Robert it is nice to know that we have loyal customers like yourself. Quite naturally we aim to please but sometimes you cannot please everyone. Again thank you.