To say I had a roofing nightmare would be an understatement. We'd been dealing with a leaky roof since December and I had called several companies with little or no success and lived with the mess until we finally got a thaw. Once the weather finally turned the corner, I researched and called around to get someone to come and let me know what needed to be done. As per my last spreadsheet update, I had 7 that either could care less because I wasn't sure if I was going to have a full roof or a repair and the others never responded at all. Upon reading other reviews on here I decided to give Urban a try and very thankful that I did.
Shaun was honest, upfront and showed me pictures of what was going on that even my inspector couldn't see. It was refreshing to deal with someone who just told it like it was and didn't try to sugar coat it. The work was done quickly and efficiently and any issues or questions I had were immediately addressed. Shaun definitely went above and beyond the call of duty and after all the unprofessional "businesses" I had to deal with, this was a breath of fresh air. Thanks a million!