Reviews

10/10

After having a great experience with Peter 6 months back, I did not hesitate to call him again once my washer needed service. Honest, knowledgeable and personable. He was totally respectful of my home and family while providing a high level of service. Peter is now my go-to-guy for all appliance repairs.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Fern
Thank you so much for the repeat business and I truly appreciate your time to rate us and give us such a glowing review!!!!
I truly appreciate clients like yourself
Thanks again!!!

0/10

Worst service experienced by any service company. Technician came without the proper tools and had very little knowledge of the unit. Customer Service was less than helpful when booking appointments, calling for escalations. On two instances, I was placed on hold and disconnected. On another two instances, was transferred to the customer service supervisor only to have the phone ring and ring. Sent multiple emails and posted on Facebook with no response. I will NEVER shop Sears again.

Approximate cost of services:
$100.00
2 of 2 people found this review helpful.
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10/10

After receiving less than less than satisfactory service from a large appliance retailer, I turned to Modern Appliance for help alleviating my situation. Peter came equipped with all the parts he suspected may be causing my problem to ensure that the issue was corrected that same day. Peter also took the time to correct the mistakes made by the previous technician. I have already recommended Modern Appliance to a coworker. Dryer has been working as it should straight from the factory. I couldn't be happier. Thanks Peter.

Approximate cost of services:
$340.00
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Company Response

Hi Fern
Thank you so much for making time to give us such a great review!
We truly apreciate your business and clients like yourself
Thanks again!

10/10

Foam Comfort recently installed foam insulation for my basement renovation. Service was top notch from the initial visit to completion. Sprayers (Chris and Will) were very knowledgeable, courteous and respectful. Foam Comfort went above and beyond to ensure I was totally satisfied with the end product. Thanks to Foam Comfort for helping me create a warm and comfortable environment for my family to enjoy for years to come.

Approximate cost of services:
$2,500.00
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