Reviews

10/10

A Direct Energy serviceman came to service my gas fireplace and red tagged the unit because he could not find the rating plate. I called Imram at Gas Fireplace who came immediately and found the plate in one second, The D.E. man does not know his fireplaces. I cancelled the maintenance plan, needless to say.

Approximate cost of services:
$170.00
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Company Response

Hi Carla, Thanks for taking the time to write me a review. In your situation the red tag was inapplicable, I think you should reclaim D.E. for the bill. Good luck and have a safe holiday!