ABC Concrete (Mr. Nick). did our Stamped Concrete Work for Front and Regular Colored Concrete Work for Back Yard in May 2014. Job did by them was of Poor Quality. Top of the Back Yard started Peeling off after a few month. Once I complained to Mr. Nick. I called him about 10 times and Text him a couple of times. He rarely Reply. He said its not his duty to reply every call or Text. As a Customer, I have call him again & again. Because I need favour from his. Also He said this is common problem after 4-5 years. When I told him that this work was done a few months ago then he said OK, he will send someone to Fix these Patched. The whole Back Yard Looks Horrible. A couple of months have already been past. No-one came to fix. Now Nick is also avoiding my Calls and Messages. Now I have left with No Choice except Negative Remarks about this Company. I've given them the entire year to come and fix the issues. I relied upon his (Nick) words that you would fix it, but you haven't. So I have to rate your workmanship as poor and customer service horrible. So be Careful and think twice before giving Job to this Company. Please find a better company.......This one's just takes your 11k-12K (Yes that's how much I paid) and not a hint of professionalism!! and Customer Services after you paid them...........So Stay away..
- Approximate cost of services:
- $11,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Please sent me your contact info , I will be seeing you soon . Thx Nick