As a wedding gift for my brother and his fiancé, I purchased a 10' long, 300lb, solid wood table, and of course, paid for delivery - but the company went under and I wasn't able to get the service I paid for. Two months later, the bankruptcy receiver gave me a 3 hour window to go and claim my table, under the conditions that I would have the appropriate staff/equipment to move the table on my own. I was at a loss, but having had the most wonderful and easy moving experience using Arby and his team when we moved from Markham to Barrie, I decided to see if it was something Arby could help with.
I reached out to Arby, and he was quick to give me a very reasonable price (substantially less than the company I bought from had charged!) and he said he would be able to accommodate the small window of availability that we had.
Arby came with one of his guys in a small truck. Knowing how amazing they were on my move, my mind was at ease - even though the table was MASSIVE and extremely heavy. I wasn't the only one picking up product, but I can say that my "crew" was definitely the most at ease and moved my product with the most confidence and efficiency and kept it from being damaged. They loaded the table into the truck with no trouble at all, and were extremely careful about loading, wrapping and securing the table (it wasn't packaged at all).
They drove from the Toronto warehouse we picked it up in out to my brother's place in Fonthill. They arrived at the same time I did... So efficient! They carefully carried the table into the house, being extremely mindful of the walls and floors. When Arby started assembling the table (the legs were provided separately), we realized that they had given me the wrong hardware and we wouldn't be able to assemble the table. Arby knew of a small, independent local hardware store around the corner, and he waited while I ran out to get the appropriate hardware. I came back with the hardware, and they assembled the table quickly and carefully, before flipping the table over in a way that almost appeared easy! (This is saying something because I purchased the 8' version of this table for myself last year and had it delivered, and the delivery company who works full time for the company couldn't flip the table over, it took my brother, my friend and myself to help them flip it!)
I can honestly say that the only part of this process that went smoothly, caused me no stress and was completed without any errors or problem was the part that Arby looked after.
When it comes to moving ANYTHING, Arby is and will continue to be my very first call. Every time. His prices are reasonable and he and his team are professional, polite and friendly, extremely careful with your home and your possessions, and they are efficient - we paid hourly for our whole home move and even the last box was basically jogged off the truck - these guys move quickly and with care.