Reviews

2/10

If you want a designer who shows up more than a half an hour late, then tries to talk you into liking things you don't want, and fails to listen to what you do want, this is the place. I don't know if the $200 is for the full two hour appointment, of which she missed 35 mins or after a discount for the late arrival. (Regarding the response - nice try - my husband has a brain injury so his perceptions tend toward whatever's going on right now. Also doesn't address the tardiness.)

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Company Response

Jostar Interiors Ltd. was recommended by an excellent cabinet maker to solve the problem of a small poorly planned u-shaped kitchen that did not meet the needs of the clients. After listening to the clients' concerns and what they wished to achieve, checking the structural limitations, discussing budget expectations, I began the process of offering ideas, suggestions and solutions for the new kitchen layout, with careful consideration to functionality, practicality, a good design while still blending it with the rest of the home.

The requirements for more counter space, more storage, more work stations were met with the revised kitchen layouts Time was spent taping out the proposed new layout on the floor for the clients to visualize as change is sometimes difficult to accept.

Upon becoming aware of the review, I immediately contacted the client, as this came as quite a surprise. The husband was not aware of this review and did not have the same reaction to the meeting at all. He was very satisfied with the options and ideas presented - ideas they had not considered previously and was appreciative of the time spent. It was unfortunate that the appointment was delayed due to extremely icy road conditions, but the clients were advised that I would be late and were given their full design time.

It is our hope that once the husband and wife have the opportunity to discuss what will work for the both of them; we will have the opportunity to finalize the details and give them a new kitchen that will be a delight to work in!