James Caldwell from Toronto

It is unusual that I hire I company and they stick to their word and their team is personable, flexible and knowledgeable. This is what I experienced with Otto's Masonry. Originally I was quoted for what I thought my building/home would need but after the team began working on it they found that I needed more work than was first expected. My building is from the 1880's and sits in downtown Toronto and because of its location and age it had been painted in the late 90's. In short order I quickly found that the paint was actually holding some of the bricks together. So Otto came by personally to meet me and see the situation and made a deal with me for the extra work. His deal was very reasonable! I knew the work had to be done and I know I had to be flexible if the work was to be done well and Otto worked with me and came up with the final plan of action. From Brian who quoted me, to Nick and Jason who did the work, and finally to Otto who came to inspect -- every single aspect of this job was done professionally and with high regard for the owner. The complete team was polite and helpful. And when I asked for a few things cosmetic to make me happy they just did it. What a rare working experience with contractors. Wonderful job and wonderful personalities to work with. Thank you.

Found this company on Groupon but phoned them first to ask a few questions. Ended up not going with the Groupon deal but instead hired them directly to work on a 3 seater chesterfield, a love seat and 3 area rugs. Raj one of the owners showed up on time and upsold me on a one of my main carpets, and since I figured I already had him here I agreed. Let me just say I thought everything was fairly clean... nope. The dirt he pulled out of everything was actually upsetting. Not so much the seating but the carpets were quite bad. Regardless, the job is now done, Raj was extremely friendly and knowledgeable (and quite proud of his work). Everything now looks great, I thought it did before as well, but I guess I was wrong. It is amazing how clean everything is now. I will definitely be using this company again, and I would whole heartedly recommend them.

When I left NY 5 years ago, I packed up all my 5.1 equipment and it remained in boxes until now. Then 2 months ago I thought I would treat myself to a new home theatre. This time however I wanted a large screen and projector. Originally I was going to do this piecemeal by hiring different people and by also doing a lot of it myself. To me experts aren't usually so good at what they do and I am super picky. However part of my research had uncovered THT so I decided to have a conversation with Mike and he convinced me that I would be happier going with his company. So after months of thought and research into the components I wanted, I asked him for the initial home evaluation. He came over, spent a generous amount of time with me going over everything and then I signed on the bottom line. -- AND I AM GLAD I DID -- Mike and Kyle came to do the work, work that would have taken me a week to figure out, I think I must have said the following to everyone I have talked to since about the home theatre setup: "I am sure glad I didn't do the install myself." It may not seem that complicated once you see how everything works together, but it is definitely a 2 person job, probably a 3 person job and like every job in your home there are always unforeseen complications. But with the team the installation went very well and took almost a full day. A few weeks later Chris came to patch and paint the walls because they had to be opened due to cable runs. Everything is now perfect, am I satisfied with the job?... yes I am absolutely thrilled with the results. So my advice to anyone reading this would be to not even try to install a home theatre yourself but to use THT instead. In all honesty they are not at all expensive and because of that, the value of their service is extremely high. Lastly I rarely give kudos to anyone, however the team at THT deserves a sincere thank you.