Reviews

10/10

Bo was great to work with regarding the removal of a nasty bald faced hornet's nest from our back yard. From our initial contact to his arrival at our house we were notified of what was to be done, when it was to be done, and how it was to be done. I would highly recommend Protech to anyone looking to remove any unwanted pests!

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10/10

We had Mike from Firefly fix our fireplace 8 years ago and he did a fantastic job. Mike was totally thorough and meticulous in the work he did and was very reasonable and fair in his pricing. My wife’s parents were recently having problems with their 20 year old gas fireplace and we just called in Mike in November 2015 to have a look at their fireplace and once again he did a fantastic job and now the fireplace is running better than it was when it was new. Many thanks again to Mike from Firefly for providing great service at a very reasonable price!

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10/10

After a very heavy rain last month we discovered a water leak in our basement and tried to determine on our own the source of the leak. We have a finished basement so it was hard to determine the source of the leak from the inside without cutting into our bathroom tile and also cutting into our drywall. We called Bob at Drainrock and he came out the next day to our house and offered us advice and direction on how to best determine where the water leak was coming from. There was no high pressure sales from Bob just straightforward advice and a reasonable quote for the excavation and concrete foundation repair work required to stop the leak..........The repair work was completed this week by Drainrock’s repair crew. It was a very cold day but the entire Drainrock crew was here all day and they were all extremely polite, friendly, and hardworking and they were careful to protect our garden and clean up everything after they were finished. I would highly recommend Drainrock to anyone that is trying to repair a leak in their house cased by problems in their concrete foundation.

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Company Response

Thank you for your kind words about our Company. Through some guidance by Bob and exploratory work by yourself, we managed to find the source of the water ingress. Often drainage issues can be solved within a relatively small scope of work once the proper exploration has been performed. ~ Drainrock Industries

10/10

We had Ecowest replace 12 windows and a skylight as well as install a new patio door system for our 24 year old house. We are extremely pleased with how the installation and renovations went with Ecowest! We received 4 detailed quotes from 4 different local window companies and Ecowest’s quote was very fair and reasonable. Our window replacements were not typical because two of them involved increasing the original window widths by 2 additional feet and another involved increasing the height by 1 foot. These modifications required significant changes to the original structural framing supports as well as to the window headers. After the drywall was removed it turned out that a plumbing pipe was in the way of where a framing support had to be moved to.....it was a tight fit, but Ecowest promptly brought in one of their plumbers and had the pipe moved. Also, the cut-out in the ceiling that was required to move the pipe was expertly repaired and refinished by one of Ecowest’s drywallers. When we moved into our house 7 years ago we had an old bathroom skylight that was not properly sealed and installed and seemed to always have condensation on the glass surface. We have had several carpenters and roofers come take a look at it over the past few years and no one seemed to have a reasonable, cost-effective solution. Ecowest brought in Peter specifically to work on our skylight. He reframed and raised the support for the skylight, put in a new skylight, and re-shingled the roof where he did the repairs. Our bathroom is now warm and free of drafts as well having a beautiful new condensation-free skylight. Perhaps the biggest change Ecowest did for us was replacing our old kitchen door with a 10-foot Westeck Lift and Slide patio door. This required the complete removal of our old kitchen door, an old kitchen window, and the complete removal of one of our kitchen walls. Ecowest also brought in one of their electricians to move our old electrical outlets and light switches and also to install new pot lights outside on our patio. Ten people showed up the day the Lift and Slide patio door was installed to work on this, and both Moe’s and Jeff’s window crews took great care to ensure that the entire process went quickly and smoothly with outstanding results! Each and every one of Ecowest’s staff, from the owner Aaron all the way through to every one of the window install crew, were exceptionally polite, personable, and a pleasure to deal with. We are enjoying the new modern look to our house, greater insulation from the outside temperatures and noise, and also the increased natural light from the 10-foot Lift and Slide patio door. Thank you Aaron, Matt, Joe, Moe, Jeff, John, and the rest of the Ecowest staff for your meticulous and expert work on our house. We look forward to working with you again in the future! Richard Wong

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Company Response

Hi Mr. Wong - Aaron here. Thank you to you and Mrs. Wong for a fantastic review. You have both been dream customers to work with and we appreciate the fair and accomodating manner you have shown throughout the project.

We also appreciate the pictures you sent during the project are very happy about the finished result as well. We are excited to work with you again next year (hint hint) and look forward to your referrals to other Citadel Heights homeowners - our favourite Port Coquitlam neighbourhood!