Dina in Woodbridge from Richmond Hill

I searched so many window companies for my windows and thank god I met Chris from Optima. He was very professional and detailed. He brought a sample window with him and explained all the details of removal and installing new windows. He was able to return to redo the same presentation for my husband with no restrictions. The installation guys I wanted were not available before the holidays so Chris sent another crew. Chris was trying his best to accommodate my dates. The installation crew were very professional and took well care of each window installed. The job was quoted to be complete in 2 days. The only thing that was a little annoying is they committed to start at 9:30 - 10am on the first day but showed up at 1pm. This resulted in a delay in the installation. They were at our home till 11pm on the second day. We also had to offer them half day on another day to complete the job. With this small issue I will still recommend Optima. I have very happy with their customer service and prompt response to request.

I will continue to refer you since I thought you had exceptional service, great employees and work ethics. You are very prompt and work was done as discussed. There were absolutely no surprises. I appreciate your honesty and hard work and in helping me get rid of the mold in my house. I will definitely refer you again to anyone in need of mold remediation. Thank you again. Dina